Wendy's

3.2
755 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3001 South Dixie Drive, Moraine, OH
45439, United States

Hours

Reviews

3.2
755 reviews
5 stars
223
4 stars
169
3 stars
114
2 stars
66
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in their meals.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were described as rude or indifferent, contributing to a negative experience.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Order Accuracy

Several reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
  • JJ
    Jon
    Oct 16, 2025
    1.0
    Absolute worst Wendy's I've ever been at I love Wendy's! The service was horrendous and I was racially profiled other people came in and they got extra food cookies on the house Wendy's you need to go to this location and reevaluate everyone worst experience I've ever had at any restaurant ever!
  • GT
    Gary Tincher
    Oct 16, 2025
    2.0
    Service always slow ant the food is rarely fresh.
  • AH
    Ashley Houck
    Oct 11, 2025
    5.0
    best wendys around, the General Manager is the best, I promise you that you WILL get taken care of here.
  • DP
    David Padgett
    Oct 10, 2025
    1.0
    So I was just told a blatant lie today in your drive thru. I asked for spicy nuggets and I was told verbatim "the company has discontinued spicy nuggets" a simple Google search does not find this info anywhere... so is your staff that lazy to make nuggets? Or were you just out of stock... I would advise your drive thru staff to not spread misleading information. Thank you.
  • BJ
    Ben Jeatran
    Sep 30, 2025
    1.0
    Waited 30 mins in the drive-thru because there was only 2 employees in the store. Also didnt have my frosty flavor, or my drink. Thanks to the employees who showed up today, but does the manager care that their business runs this poorly? Only reason I didn't request a refund is because you can't get a refund from Wendy's. It's not possible. You call their customer support and it rings and rings and never picks up. Pick another spot for lunch.

Frequently Asked Questions About Wendy's

Is S Dixie Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.