McDonald's

3.3
1777 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15 N Heincke Rd, Miamisburg, OH
45342, United States

Hours

Reviews

3.3
1,777 reviews
5 stars
549
4 stars
350
3 stars
322
2 stars
174
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported issues with food freshness and incorrect orders, with some receiving cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was criticized, with many describing them as unsanitary.

Speed of Service

Many customers experienced long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
  • MD
    Mason delabar
    1 day ago
    1.0
    Place is normally ok to go to but same days it’s just like what are you thinking
  • JC
    Josh Collins
    Dec 27, 2025
    1.0
    We should normalize not eating this crap. Till they go back to their original base recipe. Bigger burgers made of real meat. Beef tallow for oil.
  • JT
    Josue & Tanya
    Dec 22, 2025
    1.0
    Horrible! Food was not as ordered and was Old! Chicken looked Grey and pickles were even brown??? One single piece of shredded cheese on my sandwich?? Like 9 pickles and only mayo when I asked for a deluxe???? Then gets an attitude when I ask them to allow me to get a replacement? I had to wait 20 min in line for this “cook to order meal” with a chicken crispy “deluxe “ and a Big Mac with hot fries lol! Everything was cold… they were very unpleasant and unprofessional and rude from the moment we arrived. The woman asked me for the bag back and put her hands back in the bag with my fries and dug a box out and replaced it with another??? Without even explaining what she was doing… then handed it back to me….. was very odd to me but I didn’t question. I was just hungry! I got home and noticed I had all cold food and everything was wrong with my order!! I’m adding photos for reference of how my sandwich that I threw away looked!
  • GS
    Geno Sanchez
    Dec 18, 2025
    3.0
    You know what would be helpful when ordering at the drive-thru? An operable menu. Seriously the menus in both lanes have been glitched out for well over a year now and are completely unreadable. Massive failure on the store manager/owners part.
  • GK
    Gavin Kemper
    Dec 17, 2025
    1.0
    Burgers where thrown together not even on top of eachother I asked for a 4 piece they got a 6 piece and they didn’t give me any sweet and sour sauce or any sauce at all who the hell gets nuggets with no sauce? Horrible service do better

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 15 N Heincke Rd, Miamisburg?

McDonald's at 15 N Heincke Rd, Miamisburg is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.