McDonald's

3.3
1757 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15 N Heincke Rd, Miamisburg, OH
45342, United States

Hours

Reviews

3.3
1,757 reviews
5 stars
547
4 stars
349
3 stars
319
2 stars
173
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.

Order Accuracy

Customers frequently reported incorrect orders and missing items, with many expressing frustration over having to return to the restaurant for corrections.

Cleanliness

The restaurant's cleanliness was a common complaint, with many customers noting dirty tables, unsanitary bathrooms, and overall poor maintenance.

Food Quality

Inconsistent food quality was mentioned, with reports of cold, burnt, or stale food, leading to dissatisfaction among customers.

Speed of Service

Many customers experienced long wait times in both the drive-thru and inside the restaurant, contributing to overall frustration.
  • RR
    Reina
    Oct 31, 2025
    1.0
    By far the nastiest McDonald’s also bathrooms are never cleaned nor have tissue or paper towels barely be having any soap the food is never cooked correctly no matter how long you wait most of the managers are very disrespectful
  • LK
    Larry Keaton
    Oct 31, 2025
    3.0
    It's McDonald's what else can you say. Drive thru was packed but, I did get there just as they were changing from breakfast to lunch.
  • HJ
    Heat Jam
    Oct 30, 2025
    1.0
    Another bad experience, the manager there, bigger girl that sticks out her tongue, is very rude, and seems like she hates being there, I asked her about the monopoly piece that I didn't get with my large drink, she rudely replied "I can't give anymore out, it ends in three days anyways" ok, So, If you don't like your job find something else. I just wanted what I paid for.
  • RB
    Rebecca Lawrence (Becca)
    Oct 27, 2025
    1.0
    I've given this location multiple tries but I can't find a reason to try again. the bathrooms are vile, absolutely disgusting. I don't think I've ever used this bathroom with the toilet paper full, there's never any soap so I hope your employees be washing their hands....... and no paper towels?! I mean, really?! It's annoying when you just want a simple $2 burger and its burnt to hell and back. :( The drink machine isn't very sanitary. I've seen managers take a pot or something of coffee and stick their nose right on the lid of the pot!!! Your employees, most importantly managers, are sniffing coffee in the back? What is the purpose of this and 2. get your nose hair out of my coffee, i didn't order that.
  • AA
    Adam
    Oct 20, 2025
    1.0
    Ordered through DoorDash, order confirmed 30 minutes before breakfast was set to end. Waited an HOUR and through 3 different DoorDash drivers waiting for the order to be made, only to have it cancelled because of "store issues", which is a false way of saying you didn't want to make my breakfast order. Absolutely horrible service. This is on no one but this restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 15 N Heincke Rd, Miamisburg?

McDonald's at 15 N Heincke Rd, Miamisburg is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.