Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,009 reviews
5 stars
398
4 stars
207
3 stars
172
2 stars
87
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Food Consistency
While many customers enjoy the food quality, there are frequent complaints about cold or incorrect orders.
Pricing Issues
Customers consistently express dissatisfaction with rising prices, feeling that the value does not match the cost.
Cleanliness
The restaurant is often noted for its cleanliness, particularly in dining and bathroom areas.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
- GZGem ZNov 17, 20251.0Terrible drive thru experience. Instead of apologizing and offering solutions, the "manager" demanded I pay extra for an item that should have been included in what I already paid. Zero customer service skills. Food was mid at best.
- RPRachel PachingerNov 8, 20255.0Food was good as usual but didn’t care to see red ponytail employee vaping with a cloud of vape smoke bagging up my food. Mind you my child pointed out her vaping.
- PBPatrick BellusOct 25, 20255.0I have No Complaints . Always Greeted and Enjoy my Coffee almost every morning without even having to say what condiments I need they already know . Sara and Gina Are Awesome .
- ARA RybickiOct 23, 20253.0I ordered 2 fish sandwiches, 1 double cheeseburger and 1 large fry. When I got home, I didn’t receive the large fry. Disappointing!!!
- AAAwemonOct 21, 20251.0Absolutely horrible experience employees are extremely rude and don't seem to care to do their job. food is cold 95% of the time. Definitely not worth the price you pay highly avoid this place as much as possible
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 8775 Mentor Ave?
McDonald's at 8775 Mentor Ave is open daily from 5:30 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 8775 Mentor Ave has a drive-thru open daily from 5:30 AM to 11:00 PM.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers curbside pickup, delivery including same-day and no-contact delivery services.
How can I place an online order for McDonald's at this location?
You can place your order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located?
McDonald's is located at 8775 Mentor Ave, Mentor, OH 44060, USA.
Are there other fast food options near this McDonald's?
Yes, nearby you can find Federales Burrito Grill for Mexican cuisine, Dairy Queen for ice cream, and BurgerFi for burgers and hot dogs.
Which nearby places can I visit for coffee or snacks?
Near this McDonald's, The Human Bean coffee shop offers coffee, smoothies, and bubble tea options.
What local attractions or community centers are near McDonald's?
Close to McDonald's are Leadership Lake County Inc, Mentor City Hall community center, and the Mentor Firefighters Historical Association museum.
Does McDonald's offer a rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.