McDonald's

3.3
1219 reviews
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Business Details

5867 Wooster Pike, Medina, OH
44256, United States
(330) 723-6096
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5867 Wooster Pike, Medina, OH
44256, United States

Hours

Reviews

3.4
1,201 reviews
5 stars
396
4 stars
242
3 stars
206
2 stars
108
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, often exceeding 20 minutes.

Order Accuracy

Many reviews indicated issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, including instances of rudeness and lack of attentiveness.

Food Quality

Several customers noted that food was often cold, old, or not prepared to standard, with complaints about portion sizes and overall quality.

Cleanliness

While some customers appreciated the cleanliness of the restaurant and bathrooms, others reported unsanitary conditions and a messy dining area.
  • KC
    Kevin Chavis
    5 days ago
    1.0
    Fries are always cold and not fresh. Everytime. And if u ask for fresh fries ... U get an attitude
  • CG
    Catherine Grimm
    Nov 15, 2025
    5.0
    Met up with family. Kids really enjoyed the play area. We were there for about 3 hours. Service was great and patient with the littles running around. Also the area was kept very clean.
  • EJ
    Eric James
    Nov 15, 2025
    1.0
    Forgot half my order an apparently can't get it right the first time so 3 times to the counter, isn't good service
  • PP
    Pete Poolos
    Nov 8, 2025
    1.0
    Waited 25 minutes for hasbrowns that were room temp when i got them and they put onions on my sausage egg and cheese sandwich… better off driving to either of the other 2 stores in medina. This one is terrible
  • JJ
    jay
    Nov 1, 2025
    1.0
    Got there at nine thirty waited in line for a half an hour for breakfast.And when I got to the drive through, they told me they are no longer serving it.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Medina, OH?

McDonald's in Medina, OH is open daily from 5:30 AM to 11:00 PM, with extended drive-thru hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily with hours from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it is open until midnight.