McDonald's

3.3
1227 reviews
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Business Details

5867 Wooster Pike, Medina, OH
44256, United States
(330) 723-6096
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5867 Wooster Pike, Medina, OH
44256, United States

Hours

Reviews

3.4
1,209 reviews
5 stars
397
4 stars
244
3 stars
207
2 stars
108
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold food, incorrect items, and poor presentation, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash accumulation.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted the enjoyable play area for children.
  • JP
    Julio Pereira
    Dec 28, 2025
    4.0
    Ambiente bastante basico, atendimento à desejar.
  • MM
    MLW Mathatas
    Dec 5, 2025
    3.0
    I really don't appreciate a sandwich has been slapped together - all tomatoes stacked on one side, mayo dripping out one side and none on the other. Sure it tasted like a Deluxe McCrispy, once I took it apart in the car and tried to reassemble it. I didn't have to wait long, though I would have been glad to wait a minute longer for a sandwich someone cared about making right.
  • AK
    AJ KELLEY
    Dec 3, 2025
    1.0
    Asked for McCrispy nothing on it, frys, and carnal frappe McCrispy had pickles Fry’s where cold And they forgot the frappe so had to go back and get it
  • CO
    Chryssie O
    Dec 2, 2025
    1.0
    Beyond disgusted. With a milk allergy I ordered an entire meal, customed and received TWO ENTIRELY different wraps. One completely normal and the other just a tortilla with lettuce (no PROTEIN despite NO RANCH AND CHEESE requested ON BOTH). Called to get it corrected with the order number available, was dismissed and told to return to the store with the food and receipt for a refund. Keep in mind th cashier NEVER gave a receipt andI do not live in the area.. I stopped here out of convenience and was gave a dumpster fire. To sum it up, I paid $12 for a meal that was INCORRECT and am being forced to deal with it! DISTASTEFUL
  • LM
    Lisa Marie
    Dec 2, 2025
    1.0
    This place is horrible. There’s one person in the drive-through in the morning that can’t handle taking orders and taking money at the same time you sit there for almost 5 minutes. Why she’s on the earpiece taking orders. It’s the craziest thing I’ve ever seen higher people that are confident in doing the job. I will not go back to this McDonald’s. I pulled out of line and went to Dunkin’ Donuts for my coffee.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Medina, OH?

McDonald's in Medina, OH is open daily from 5:30 AM to 11:00 PM, with extended drive-thru hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily with hours from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it is open until midnight.