Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality; some praised fresh and hot items, while others complained about cold, poorly prepared, or incorrect food.
Staff Attitude
Many reviews highlighted unprofessional and rude behavior from staff, particularly management, impacting customer experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and issues with drink stations.
Inconsistency
Overall, there was a lack of consistency in service and food quality, with experiences varying widely between visits.
AR
Alexis Rogers
6 days ago
1.0
Lady ringing me up in the drive through was extremely rude. I made a mistake and confirmed the wrong sandwich (which didn't change the price of the order at all) and she loudly said over her headset to another employee "well I confirmed with her before checking out so I guess just chnage the sandwich" and then rolled her eyes and just walked away from the window. I apologized for my minor mistake and she just rolled her eyes and left. Extremely rude and I was very uncomfortable. She was older with short spiky blonde hair.
MM
MrKingbank01
Dec 26, 2025
5.0
Day after Christmas. I only one saw other customer car and my food was still banging hot and fresh. fresh hot fries for one is unheard of now a days
JB
Joel Bermudez
Dec 19, 2025
2.0
After ordering here multiple times, I can say with confidence that you should NOT order coffee here, they consistently for the past 20 orders havent mixed a single drink that ive ordered leaving me to try and mix it with a straw and a highly restrictive lid making the drink taste unfinished
VV
Vanessa
Dec 15, 2025
1.0
We got food curbside. Waited an additional 25 minutes after I was prompted that my food was ready. Got home and noticed it was missing the nuggets for my 10pc and the Big Mac for my number one. So basically 2 fries and a kids meal is what I received. I called the store and the lady was very rude and told me she couldn’t help because I used the app. The app clearly states to contact the store for refunds. So I’m now having to dispute charges because McDonald’s employees don’t care to make things right. Try another store because this one isn’t it anymore.
PP
PewPewPlayGround
Dec 1, 2025
1.0
⭐️ 1 Star — If I could give negative stars, I would.
This McDonald’s has officially set the bar for the worst fast-food experience I’ve ever had. They couldn’t even get the basics right: wrong change and not a receipt in sight. That should’ve been my warning.
While I was waiting outside for my order, the bottom of the bag ripped and my food went straight onto the ground. And instead of acting like a restaurant with even a shred of standards, they literally scooped the food off the pavement, tossed it back in the bag, and tried to hand it to me like that was normal. Disgusting doesn’t even begin to cover it.
Then they “forgot” one of my items, and when they finally handed it over, it was burnt, smelled horrible, and looked like it belonged in a trash can — not in a customer’s hands. A health inspector would have a field day here.
The manager on duty was the worst part. Zero accountability, zero professionalism. All she could say was “stuff happens, I’m doing my best,” while blaming me for things I didn’t do. If that’s her “best,” this location is in serious trouble.
This place is a joke — unsafe, unprofessional, and completely careless. If you value your money, your time, or your health, avoid this location at all costs.
manager also said corporate doesn't care because it's a locally owned franchise so if thats true they are abusing the mcdonalds name. the owner should be ashamed of himself for this kind of establishment. im not the onky one look at the ratings.
What are the operating hours for the McDonald's in Medina, OH?
McDonald's in Medina, OH is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 6:00 AM to 11:00 PM.
Can I order delivery from McDonald's Medina, OH?
Yes, delivery is available daily from 6:00 AM to 10:30 PM through their online ordering system.
What types of pickup and delivery services does McDonald's Medina offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Medina have a mobile app for ordering?
Yes, customers can order via the McDonald's app available on the Apple App Store and Google Play Store.
Where is McDonald's Medina located?
It is located at Sr 18 & Normandy, Medina, OH 44256, USA.
Are there nearby hotels where I can stay when visiting McDonald's Medina?
Yes, nearby hotels include Fairfield Inn & Suites, Fairfield by Marriott Inn & Suites Medina, and Motel 6, which can be convenient if you're traveling and want a nearby meal.
Is there a gas station near McDonald's Medina where I can refuel my car?
Yes, Speedway and truenorth are nearby gas stations offering convenience stores and fuel services, perfect for a stop before or after your visit to McDonald's.
Are there any automotive services close to McDonald's Medina?
Several automotive services like Medina Cadillac, Medina Buick & GMC, Medina Auto Mall, Rick Roush Honda, and Valvoline Instant Oil Change are nearby for car buying, repairs, and maintenance.