McDonald's

Reviews

• BK

  Beshir Khamoosh

  Jan 3, 2026
  5.0
  Clean place, friendly staff, and fast service. Food was fresh and the atmosphere was nice. Overall a good experience. Türkçe: Temiz bir yer, güler yüzlü çalışanlar ve hızlı servis. Yemekler tazeydi, ortam güzeldi. Genel olarak iyi bir deneyimdi
• FG

  Family Guy

  Dec 29, 2025
  1.0
  I was OK with a cold hash brown. But lukewarm coffee is just not cool unless I order an iced coffee, but I don’t know who runs this location but they’re clearly struggling with staff or people just don’t care anymore because you truly get what you pay for actually you don’t even get what you pay for nowadays, especially here at McDonald’s this location
• PS

  Paigelena Sorgi

  Dec 21, 2025
  1.0
  I’ve never been treated so poorly at this McDonald’s. After my mom and I placed a mobile order using the last of our money to buy dinner for our family, we were told at the window that the order was “canceled on our end” and they refused to make it. When we calmly offered to reorder and pay with our card at the window, the manager, D, accused me of being “hostile” despite the fact that we were simply trying to resolve the issue. She then refused service entirely and walked away from the window. This was shocking and humiliating, especially coming from someone in a management position. A manager should de-escalate situations and help customers, not make false accusations and abandon them. Corporate was kind and helped cancel the order, but because of D’s refusal to do her job, my family ended up going without dinner. This experience was unacceptable, and D should not be managing customer interactions if this is how she treats people.
• TS

  Taylor Strang

  Dec 6, 2025
  1.0
  Just left this McDonald’s and it was hands-down one of the worst fast-food experiences I’ve ever had. We ate inside, and it took 35 minutes to get our food. When it finally came out, several items were missing, and what we did receive was cold, sloppy, and clearly rushed. We weren’t the only ones dealing with this — multiple families around us were having the exact same problems. Instead of trying to fix anything, the staff was rude, unhelpful, and dismissive. The manager was especially unprofessional. When people asked about their orders, she actually told everyone that “Burger King is open down the street if you’re not happy.” Absolutely unbelievable behavior from someone supposed to be running the place. There were also no employees wearing gloves in the kitchen working with the food.. they were actually handing fries to customers and loading them on trays while holding them from the top so the food was touching their palms. This location desperately needs better leadership, better service, and basic respect for its customers. I won’t be returning anytime soon.
• DL

  David Linck

  Nov 30, 2025
  1.0
  I honestly don’t know how the McDonald’s at 1069 N Court in Medina, OH is still operating the way it does, because the level of service here is some of the worst I’ve experienced at any fast-food restaurant. And I’m not saying that lightly. Every visit feels like a test of patience, and this location fails every single time. The employees inside seem completely uninterested in helping customers who actually walk through the doors. It’s like the moment you step into the lobby, you’ve entered a forgotten zone. There’s no urgency, no acknowledgment, and hardly any effort to provide basic service. You can stand there waiting, watching staff members glance past you as if you’re not even there. What really adds to the irritation is how absolutely obsessed this location seems to be with the drive-through, and the customers inside are left to suffer because of it. The drive-through gets all the attention, all the speed, and all the priority—while inside customers wait and wait and wait… for orders that would take minutes anywhere else. You can literally watch car after car fly through the drive-through while people inside are stuck with ridiculous delays. It feels chaotic, unorganized, and honestly careless. The atmosphere makes it look like nobody is communicating, nobody is coordinating, and nobody is making an effort to treat inside customers with the slightest bit of importance. The lack of urgency borders on disrespectful at this point. This location desperately needs leadership that actually notices what’s happening in the lobby. They need real training, real customer-service standards, and a serious reset on how they manage orders. Until the day they start treating all customers with equal priority—and actually act like they care about the people standing right in front of them—I absolutely cannot recommend this place. I’ve given this McDonald’s more chances than it deserves, and every visit has just reinforced how much improvement is needed. Save yourself the headache and go somewhere else.

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