McDonald's

3.5
1167 reviews
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Business Details

1069 N Court St, Medina, OH
44256, United States
(330) 722-8601
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1069 N Court St, Medina, OH
44256, United States

Hours

Reviews

3.5
1,167 reviews
5 stars
414
4 stars
245
3 stars
184
2 stars
101
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Performance

While some customers praised friendly staff, many others criticized the lack of training and attentiveness among employees.

Management Concerns

Multiple reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints.
  • JN
    John Nissen
    Nov 7, 2025
    1.0
    Poor not worth the money. Food was not fresh, not hot, and it was dry. Also no refills on soda. Better options elsewhere.
  • JR
    John R
    Nov 5, 2025
    2.0
    The morning drive through is horrible. I go through it at least once a week. They went down to using just 1 window. 10 minute plus wait times are not uncommon. The staff is not very friendly.
  • AR
    A Mas y Rubi
    Oct 19, 2025
    1.0
    25 min. waiting for my food just for it to be wrong once I got it. Once I asked to speak to a manager they didn’t even bother to apologize and try to make it right. Food wasn’t fresh. Terrible customer service.
  • MC
    Mario C
    Oct 17, 2025
    3.0
    Came to pick up a mobile order through the drive thru, sat in the lane for 12 minutes which meant the food was room temperature. Not a great experience
  • MR
    Marie Radcliff
    Oct 12, 2025
    1.0
    This is usually a good McDonald's. Picked up food in the drive thru. My app screwed up so I couldn't even use that. Pop was half full. Food was not fresh and waited forever.
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Frequently Asked Questions About McDonald's

What are the daily operating hours for dine-in at McDonald's in Medina, OH?

McDonald's in Medina, OH operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.