McDonald's

4.1
2065 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6225 Mayfield Rd, Mayfield Heights, OH
44124, United States

Hours

Reviews

4.1
2,065 reviews
5 stars
1,157
4 stars
411
3 stars
232
2 stars
114
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, noting that staff were helpful and attentive.

Food Freshness

Many reviews highlighted that the food was consistently hot and fresh, with particular mention of the fries being well-prepared.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing to a pleasant dining atmosphere.

Order Accuracy

Most customers reported high levels of order accuracy, with few complaints about incorrect orders.

Management Issues

Some reviews indicated problems with management, particularly regarding customer service and handling complaints.
  • BM
    Brian Metcalf
    Nov 14, 2025
    5.0
    Nice restaurant helpful staff and quick service 💯💪🏻 will definitely be going to this location from now on 😁😎
  • RR
    Rupak Rai
    Nov 6, 2025
    1.0
    I was calling them because I saw an advertisement online, however when I called and asked them the person on the other line told us to not call them on some goofy stuff. Really hurt because we were curious and hungry if it was real or not. I would seriously consider rehiring the members who pick up the calls!
  • RE
    Richard Eisenberg
    Oct 28, 2025
    3.0
    Only stopped for oatmeal and coffee Really like the oatmeal with raisins and chopped apple. For the price could fill the cup higher. Good coffee. The employees cordial and helpful This Mayfield unit always clean and well maintained. McDonalds no longer a value but was fine for quick snack for which I came in.
  • KF
    K Fair
    Oct 25, 2025
    5.0
    Never been inside this location. Always ordered through Drive-thru. But the food is hot and 10/10 times. Intercom and window associates are alway nice and have a friendly smile. Probably the best McDonald's in the east side of Cleveland.
  • VL
    Vanessa Le
    Oct 24, 2025
    5.0
    We like going to McDonald's and I've been very impressed with this location. This review is specifically for the dining in experience. I've always avoided dining in at a McDonald's, but this location is an exception. The bathrooms are clean. The dining area has a very homey atmosphere. The staff are always delightful and they always go above and beyond whenever we dine in. I especially love seeing the older folks working there. They're the sweetest. Overall, we really enjoy going to this location. As for the drive-thru, no problems there. They're quick!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6225 Mayfield Rd?

McDonald's is open daily from 7:00 AM to 10:00 PM.

When is the McDonald's drive-thru open?

The drive-thru operates Monday to Friday from 5:00 AM to midnight, and on weekends from 6:30 AM to midnight.