Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.1
762 reviews
5 stars
414
4 stars
178
3 stars
74
2 stars
37
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unprofessional behavior from staff, including passive-aggressive interactions and lack of acknowledgment.
Food Quality
While many customers praised the subs for being delicious and fresh, there were complaints about inconsistent quality, including soggy sandwiches and missing ingredients.
Customer Experience
Some customers had positive experiences with friendly and helpful staff, while others faced long wait times and poor service.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the dining experience.
Value for Money
Customers expressed mixed feelings about the pricing, with some feeling it was high for the quality received, while others felt it was a good value.
- AAAydreSep 28, 20252.0sandwich order was wrong and front cashier guy taking orders was very passive aggressive, never again
- RBRafal BadriAug 31, 20255.0Great delicious choices
- LSlaylaa SimoneeAug 7, 20251.0I’m extremely disappointed with my recent visit to DiBella’s. There was a male worker ( named josh i believe ) just sitting around doing absolutely nothing while everyone else was clearly busy and working hard. When another employee (a young lady) politely asked him for help, he completely lost it—started complaining, yelling, and even cussing her out in front of customers. It was honestly disturbing to witness. No man should be talking to a young woman like that, especially in a professional setting. This used to be my favorite location, but after what I saw, I’m strongly considering taking my business elsewhere. That kind of behavior should never be tolerated in any workplace. Management needs to take this seriously.
- RJRamon JohnsonAug 4, 20255.0Good Sub
- PRPatricia Gaeta (Patty Gaeta, Realtor)Aug 1, 20255.0EXCELLENT A++ I ordered 3 party subs a few days in advance online for a remote venue party & picked up. Everything was spot-on perfect and DELICIOUS & fresh! Our guests loved them and it was under $200 and fed 35-40 people lunch. Kudos to whoever is managing this process!! Keep up the good work, would highly recommend.
Frequently Asked Questions About DiBella's Subs
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 1340 SOM Center Road, Mayfield Heights, OH 44124, USA.
What are the regular opening hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Are there any holiday hours or days when DiBella's Subs is closed?
DiBella's Subs is closed on Thanksgiving (2025-11-27) and Christmas Day (2025-12-25). It has modified hours on Christmas Eve (10:00 AM to 5:00 PM) and New Year's Eve (10:00 AM to 7:00 PM).
Can I order DiBella's Subs online?
Yes, you can order online at https://order.dibellas.com/ or visit their website https://www.dibellas.com/ to place an order.
What social media platforms does DiBella's Subs have a presence on?
DiBella's Subs is on LinkedIn, TikTok, Facebook, and Instagram (@dibellassubs).
What nearby places can I visit around DiBella's Subs for banking needs?
Nearby banking options include Huntington Bank, Bank of America Financial Center, Bank of America ATM, and FirstMerit Bank, all within the area near DiBella's Subs.
Are there other sandwich shops close to DiBella's Subs?
Yes, nearby sandwich shops include Jimmy John's, Charleys Cheesesteaks and Wings, Potbelly Sandwich Shop, and Charleys Philly Steaks.
What other services and shops are close to DiBella's Subs that I might visit?
Nearby you can find Agni Yoga Studio, EVgo charging station, Supercuts hair salon, Marc's pharmacy and grocery, and The UPS Store for shipping needs.
I need urgent medical attention near DiBella's Subs, is there a clinic nearby?
Yes, University Hospitals Urgent Care Mayfield Heights is located nearby and can provide urgent medical services.