McDonald's

3.5
1649 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
666 Lexington Springmill Rd, Mansfield, OH
44906, United States

Hours

Reviews

3.5
1,649 reviews
5 stars
569
4 stars
369
3 stars
308
2 stars
151
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers noting that their orders were wrong multiple times.

Food Temperature

Several reviews mentioned that food was often served cold or not fresh, impacting overall satisfaction.

Wait Times

Long wait times in both drive-thru and inside the restaurant were a common issue, with some customers waiting over 30 minutes for their orders.

Cleanliness

While some customers noted the restaurant was clean, others reported unsanitary conditions and a lack of attention to cleanliness.
  • BC
    Braedayn Currier
    Nov 11, 2025
    5.0
    Great Job working
  • JJ
    Joel
    Nov 4, 2025
    5.0
    Just got a couple of coffees, but they gladly made fresh. Very polite, and good service!
  • MB
    Michael Blevins
    Nov 3, 2025
    5.0
    Very friendly atmosphere
  • SB
    Shell Barr
    Nov 3, 2025
    3.0
    Food could of been a little warmer.
  • AR
    Alice Ramsay
    Oct 16, 2025
    1.0
    I usually don’t post complaints but I was so disappointed with my visit on 10/16. I ordered chicken nuggets and fries thinking it would be quick but boy was I wrong. I waited 10 minutes in the drive thru line and was asked to pull forward to spot #1- I waited an additional 25 minutes on chicken nuggets and fries. As people continued to receive their food, I asked if I would be getting mine. They had no clue and just completely forgot about me but then came out without my drink and even tried to short me chicken nuggets, which appears to be a common trend at this place.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 666 Lexington Springmill Rd?

McDonald's is open daily, Monday to Saturday from 5:00 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through operates Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.