McDonald's

3.2
1734 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
670 N Stewart Rd, Mansfield, OH
44905, United States

Hours

Reviews

3.2
1,734 reviews
5 stars
497
4 stars
326
3 stars
309
2 stars
188
1 star
414

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, poorly prepared food, with frequent complaints about missing items and incorrect orders.

Cleanliness

While some customers noted cleanliness in the dining area, others reported filthy conditions and unkempt tables.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
  • BB
    Babysayy
    6 days ago
    1.0
    Worst service ever, me my aunt and my boyfriend went through this drive-through and we asked for 2 large ice mocha coffees and a large iced vanilla coffee . The screen kept showing 3 mocha frappes on the screen, and we told her no 2 large iced mocha coffees and 1 large iced vanilla coffee and she began to argue with us and say that that’s what it is we got to the window And she was rude and aggressive, and we got the coffees. There was no sugar no chocolate no vanilla and very bitter absolutely disgusting!! We tried calling them to complain. No one picked up the phone we called five times.
  • LM
    L M
    Jan 2, 2026
    1.0
    This place deserves 0 stars if it was an option. Kids don't wanna work. No one wants to take your order. They just stand around talking. You always have to wait. You could order a water and they would ask you to pull up. You can go to any other McDonald's and have no problems, the management at this one is awful.
  • HE
    He et
    Dec 24, 2025
    1.0
    Worst service ever. Its Christmas eve and I got two daily doubles. I live 20 minutes away so when I got home and opened both my daily doubles up the had no tomato on them i call the store to complain and the manager was rude. I told him I had no tomato on my daily doubles and he blew it on and said I had to drive 20 minutes back to the store to give them the sandwiches to remake them other wise he couldn't do anything.
  • HP
    Holly Porter
    Dec 15, 2025
    1.0
    This place is ridiculous! The staff here literally does not give a flying crap about their customers or the food they are serving to customers.
  • RT
    Rachel Thompson
    Dec 15, 2025
    1.0
    Every time I go there, there is something missing or messed up, Burger King is closed or I would have switched to them, I got a a steak egg and cheese, extra onion, extra sauce, there was one piece of onion, got a gravy n biscuits with a hash brown all I could taste was the biscuit, they couldn’t mess up the other sandwich’s it doesn’t give me the option to post pictures.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 670 N Stewart Rd, Mansfield, OH?

The restaurant is open from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and from midnight to 11:59 PM on Friday and Saturday.

When is the drive-thru at this McDonald's location open?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, extended to 4:00 AM on Thursday, and is open 24 hours on Friday and Saturday.