McDonald's

3.3
2699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
540 N Trimble Rd, Mansfield, OH
44906, United States

Hours

Reviews

3.3
2,699 reviews
5 stars
797
4 stars
553
3 stars
531
2 stars
272
1 star
546

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, with many expressing frustration over the slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Many customers complained about receiving cold or poorly prepared food, including soggy fries and undercooked items.

Staff Attitude

Several reviews mentioned rude or inattentive staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during less busy times.
  • LS
    Lisa Suver
    5 days ago
    1.0
    You better not be in a hurry when you go to this Mcds. At least a 20 minute wait st drive thru. And their sprite has a funny taste to it.
  • RB
    Robert Bucy
    Dec 30, 2025
    1.0
    You’re better off just going inside and ordering. They pull you forward from the drive thru window to make you wait like a wanna be chick fil a with none of the actual production. Waited 20 minutes to get 2 sandwiches, finally got the sandwiches which were made wrong only to have to wait an additional 20 minutes. Not a very busy night either. Easily the worst McDonald’s I’ve ever been to, don’t waste your time with this locations attempt at “fast food”
  • LH
    Logan Harrison
    Dec 21, 2025
    1.0
    Did not allow us to complete the order had the order completed then completely changed the order and completely eliminated half of our food and then when I called to correct it so we can go back and get our food correct they said it was our fault… terrible customer service.
  • DL
    Dani Legg
    Dec 19, 2025
    1.0
    I don’t think the workers could have cared less that I was standing there in store for 30 minutes waiting for two hamburgers. Not a single one acknowledged me standing at the counter, but they did chat up (who i could only assume is an off duty coworker) who ordered after me. I appreciate the girl who came on shift and finally asked me what I was waiting for and promptly got it for me.
  • AA
    Amelia
    Dec 16, 2025
    1.0
    Literally used to be so good. I don't know what happened. Every time I order food I have to ask for a straw and half the time don't get it in the delivery (when I order it). Tonight, I did delivery and the food was COLD AS ICE. Two happy meals were ice cold. My fries were cold .they also put the happy meal chocolate milks on top of my sandwiches. making everything i ordered for myself cold. I don't know what they have going on at this McDonald's but this is ridiculous.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 540 N Trimble Rd, Mansfield?

McDonald's at 540 N Trimble Rd, Mansfield operates daily with varying hours. Generally, it opens around 5:00 AM and closes between 2:00 AM and 4:00 AM, depending on the day.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily, typically from 5:00 AM to 2:00 AM, with extended hours until midnight to 11:59 PM on Thursday through Saturday, and even until 4:00 AM on Wednesday.