Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,613 reviews
5 stars
958
4 stars
628
3 stars
497
2 stars
205
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and dismissive staff, leading to frustration.
Food Quality
Inconsistent food quality was noted, with complaints about cold, stale, or improperly prepared items.
Staff Friendliness
While some customers praised the friendly and helpful staff, others experienced rudeness and lack of attention.
Cleanliness
The cleanliness of the bathrooms and dining area received mixed reviews, with some praising it while others reported unsanitary conditions.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with many customers having to pull forward and wait.
- MNMike NNov 17, 20254.0Made a quick bathroom pit stop and we grabbed a coffee on our way through. Everything was ok, just ok.
- MHMaura HansonNov 16, 20251.0I cannot say in the multiple times I’ve ever been at this location that I’ve been pleased with the service. Anything you order takes way too long compared to other locations. I have tried to be very understanding that this location can get busy because it’s right off the high way and I’ve never been rude to the staff because it’s clear that I’m not the only one who has experiences like this. But having to wait 15 minutes in the parking lot for a kids happy meal is excessive. The staff doesn’t portray that they care much about their jobs or to have any sense of urgency when they are backed up. Unfortunately I have to continue visiting this location and they’ll still get my business because of it, but I hope they figure out how to run the business better.
- IBizaboo bellaNov 7, 20251.0Was absolutely sick the whole weekend. Inside was completely filthy.
- CRChuck ReimanNov 6, 20251.0Very slow service, when food came out it was cold.
- SKSeth KhanerOct 19, 20251.0Probably the longest I've waited (13 minutes) at a non-peak time for a breakfast value meal. I saw a lot of employees just standing around. Not "fast food" at all.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on 25 W Hanley Rd, Mansfield?
The regular dining hours are from 5:00 AM to 11:00 PM every day of the week.
When is the drive-thru open at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's offer food delivery service?
Yes, McDonald's at 25 W Hanley Rd offers delivery from 5:00 AM to 11:00 PM on most days, extending to midnight on Friday and Saturday.
What types of payment can I use at McDonald's on W Hanley Rd?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app at this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's provide curbside pickup?
Yes, curbside pickup is available as a pickup and delivery service option.
What are some nearby fast food restaurants around McDonald's on W Hanley Rd?
Nearby fast food options include Taco Bell, Arby's, Subway, Burger King, and Steak 'n Shake, which can be convenient if you're exploring different dining choices in the area.
Are there any nearby hotels close to McDonald's at 25 W Hanley Rd?
Yes, nearby hotels include Super 8 by Wyndham Mansfield, Red Roof, Travelodge, La Quinta Inn & Suites, and Hampton by Hilton, ideal for visitors needing accommodation nearby.
Is there a bus stop near this McDonald's location for easy access?
Yes, the Greyhound bus stop at 7-Eleven is nearby, facilitating convenient public transit access to McDonald's.
What services and amenities does McDonald's offer at this Mansfield location?
The McDonald's provides DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services at this location.