McDonald's

3.6
2632 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25 W Hanley Rd, Mansfield, OH
44903, United States

Hours

Reviews

3.6
2,632 reviews
5 stars
969
4 stars
629
3 stars
499
2 stars
206
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food orders, especially during peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and staff dismissiveness when addressing order problems.

Cleanliness

The cleanliness of the bathrooms and dining area received mixed reviews, with several customers noting unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and lack of urgency from employees.

Food Quality

Food quality varied, with some customers enjoying fresh meals while others received cold or improperly prepared items.
  • AS
    Alex Santiago
    3 days ago
    2.0
    They closed too early
  • EE
    Erick
    Jan 1, 2026
    1.0
    Junk food
  • SA
    Stephen T Lewis - Trucker 2 AI
    Dec 12, 2025
    5.0
    Came in here today to get my lunch and coffee going!!! Love McDonalds cause its consistent wherever I go. Parking my semi is CRA. Had to park across the street at BP gas station, but I made it work. Couldn't snag any pics, but McDonalds decor is definitely creme de la creme!!! I was throughly impressed. I felt like I was at Starbucks. You got to come check them out if you're in the area. Stephen T Lewis Google LEVEL 8 Reviewer - 4M VERIFIED BAMA TRUCKER - ROLL TIDE
  • TY
    Tj Young
    Dec 11, 2025
    1.0
    All Good staying in my RV till I can get home to NC. I ha r been coming in the past 3 days for breakfast hang out for a little and today the Manager in the Mansfield store off 71 pulled and sat in front of my RV till I left giving me a mean eye. Will Never eat at McDonald's again. I'm on buisness it's a TRUCK and RV Parking Lot. She was bitching when I walked in to get breakfast about someone in the drive-through. Typical McDonald's Management a Joke!!
  • BW
    Brad Walters
    Nov 26, 2025
    1.0
    On 11/15 at around 5:30pm I stopped here - waited over 20 minutes to get to the window to pay, and then waited another 10 minutes to get my food. Food was ice cold (the drink was warmer than my food). No napkins, and got an attitude from the drive-thru staff member when I asked for extra salt. If i could give 0 stars - I would.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on 25 W Hanley Rd, Mansfield?

The regular dining hours are from 5:00 AM to 11:00 PM every day of the week.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).