Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,531 reviews
5 stars
532
4 stars
340
3 stars
307
2 stars
121
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor customer interactions and lack of professionalism.
Order Accuracy
Many customers reported incorrect orders, missing items, and food prepared incorrectly, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food, poorly made items, and overall lack of freshness.
Speed of Service
Customers frequently mentioned slow service, long wait times, and inefficiencies in both drive-thru and in-store experiences.
Cleanliness
Several reviews noted that the dining area and play area were not well-maintained, contributing to a negative dining experience.
- SRSheldon Ratner1 day ago5.0Seems like the customer base is hard to please, got a coffee it was actually perfect thank you!
- ATAndrew Townsend5 days ago2.0Usually pretty fast but last 2x I was there, they made the food wrong. Just like every other place w/the arches any more, ALWAYS SCREWING UP ORDERS! I rarely eat it myself, but my boy is very picky (Autism) and getting him to eat is a battle, so we end up there often, too much so unfortunately.
- BWBlack WidowOct 30, 20251.0Not one person in the drive thru or inside and still sitting there waiting for order to be taken. Sign light isnt on nothing. Seems like they dont wanna work this early in the morning.
- D7danimal 76Sep 22, 20251.0Employees tell you breakfast is over at 10:30 or 11 a.m. depending on if have anything already made or if they feel like making it. First I was told 11 if you arrive 10 minutes before 11 they change it to 10:30 for their convenience because theyre lazy and dont want to do their actual job making any food. Rude manager told me it had been that way for years... wrong I was told months ago it was 11a.m. stop moving the goal post and maybe you'll retain loyal customers of which I was but will no longer be especially at this location.
- HGHayley GoadSep 15, 20251.0Horrible. Asked for my food a specific way and came home and they’re too lazy to even read their screens and make the food as asked instead of just from memory. I’ve worked in fast foot for almost 10 years and that is just lazy. Cold old fries, messed up sandwiches and I know this isn’t to big of a deal but Ice in my drink which I asked for none is ridiculous I usually wouldn’t say this but whoever took the order and made my order should be fired because they’re too lazy to even read a screen or listen when I specifically asked for certain things. Definitely going to be a while if ever if we come back. When did we stop caring about people.? It’s a shame
Frequently Asked Questions About McDonald's
What are the McDonald's Mansfield location's general opening hours?
McDonald's at 1480 Lexington Ave, Mansfield, OH is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What hours does McDonald's offer delivery service?
Delivery is available daily from 5:00 AM to 10:30 PM at this location.
Does this McDonald's location support curbside pickup?
Yes, McDonald's offers curbside pickup service at its Mansfield, OH location.
Which payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's Mansfield via an app?
Yes, you can order using the official McDonald's app available on both iOS and Android platforms.
What services does McDonald's Mansfield provide to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there nearby places where I can wash my car before or after visiting McDonald's?
Yes, Ken's Car Wash and Liberty Car Wash are nearby, convenient options for car washing before or after your visit.
Where can I find banking services near McDonald's in Mansfield?
Nearby banking options include Huntington National Bank, Huntington Bank, and KeyBank, which are close to McDonald's for your convenience.
Are there other dining options near McDonald's Mansfield?
Yes, nearby restaurants include Panera Bread, KFC, and Subway, offering a variety of dining choices in the area.