McDonald's

3.3
1024 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
650 Loveland Maderia Rd, Loveland, OH
45140, United States

Hours

Reviews

3.3
1,024 reviews
5 stars
313
4 stars
217
3 stars
159
2 stars
85
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple mentions of dirty restrooms and unclean dining areas.

Management Issues

Several customers noted poor management practices, including understaffing and ineffective handling of customer complaints.

Inconsistent Experience

Overall, the experience varied greatly, with some customers praising friendly service and fresh food, while others reported significant dissatisfaction.
  • KS
    Kae Salyers
    3 days ago
    1.0
    Wow, it's been a long time since i've been to a mcdonald's with such poor food quality and service. Fries were so cold and hard. Wrong sauce was given. Ordered two pies, they forgot the pies once I told them about it, they had me pulled to a spot and then totally forgot about me.They said it would be twelve minutes.I ended up going inside after twenty to fetch them myself. Employees are rude. The guy in the window didn't say a single word to me and looked at me like I was dumb. Do not go to this mcdonald's!
  • NN
    N/a
    Nov 15, 2025
    1.0
    Would really love to know why I can’t order through the app to this location. Almost every time we go I order on the app bc it’s cheaper. Today I was told that my order wasn’t pushed through. No clue what that even means. I had a code to give them and the money was taken out of my account. They told me the order couldn’t be found. So I then have to cancel and order at the window for more money since I now can’t use the coupon. Honestly about done with McDonald’s because this is ridiculous. I then am told money wasn’t taken out of my account yet. Wish they would stop lying to their customers because it in fact was taken right out of my account the second I hit order.
  • MM
    Michael Hause (Michael)
    Oct 17, 2025
    1.0
    Simply the worst run McDonald's I've ever been in. The staff are poorly trained and the manager spent more time panicking and barking orders than accomplishing anything. This isn't the first time I've had a bad experience there recently. They used to be a lot better.
  • BN
    Beverly Nippert
    Oct 13, 2025
    5.0
    Food was ready fast and the order was right. Food was right and hot when it came out.
  • IR
    Iggy Rich
    Oct 12, 2025
    1.0
    Out of ketchup at the drive through, I’ve been to the establishment twice on a Sunday and it’s always run out of something…the staff are great..but I won’t be coming here ever again..not gonna try a third time

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 650 Loveland Maderia Rd, Loveland, OH?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the delivery service hours for McDonald's in Loveland, OH?

Delivery is available from 7:00 AM to 8:30 PM Sunday through Thursday and until 9:30 PM on Friday and Saturday.