McDonald's

3.5
1397 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 S Market St, Loudonville, OH
44842, United States

Hours

Reviews

3.5
1,397 reviews
5 stars
452
4 stars
310
3 stars
306
2 stars
115
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times for food.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, messy dining areas, and unsanitary bathrooms.

Order Accuracy

Customers frequently experienced incorrect orders and issues with staff handling requests, leading to dissatisfaction.

Staff Attitude

Feedback indicated that staff members often appeared unprofessional or indifferent, impacting the overall customer experience.

Food Quality

While some customers praised the food, others reported issues with cold or poorly prepared items, such as burnt burgers and cold fries.
  • BB
    Brandon Boyd
    Nov 8, 2025
    1.0
    Drive thru worker was very rude to not only us but the other people she talked to while we were at the window paying. Cussing under her breath and you can tell she was annoyed. If she doesn't like her job she should find another. This was McDonald's in loudonville Ohio
  • AS
    amy spencer
    Oct 25, 2025
    2.0
    This must be the slowest McDonald's
  • PB
    Paul Berick
    Oct 12, 2025
    5.0
    I was about to give them four stars because of the long wait in the Drive-Thru but when you compare their service and product to that of the Black Fork Bistro downtown oh my gosh is it great, this is an EASY five-star! You HAVE to try the Big Mac. (Also, in case you weren't aware The Black Fork Bistro no longer takes carry out orders by phone MEANWHILE McDonald's is over here putting thousand island dressing on a burger?!? Sorry Bistro,womp womp.)
  • DP
    Dana Price
    Oct 11, 2025
    1.0
    Gross tables and lobby no restock on ketchup and straws plus very slow service.
  • BT
    Bob Tuel
    Oct 5, 2025
    2.0
    The Service Was Slow Waited 20 Minutes For My Order At The Counter Other People Waited Also Didn't Seem To Be Anyone In Charge Kids Didn't Seem To Have Any Hustle Fries Were Cold I Had To Ask For A Cup For My Drink So Did Many Other Customers Tables An Lobby Was Messy No Lids For Drinks Drink Area Was A Mess Not A Good Day For Many At This McDonalds

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Loudonville, OH?

McDonald's in Loudonville, OH is open from 5:00 AM to 11:00 PM from Monday to Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's offers drive-thru service with the same hours as its main opening hours.