Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,164 reviews
5 stars
762
4 stars
511
3 stars
463
2 stars
170
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and poor management.
- JMJaclyn McCaffertyJan 2, 20263.0This McDonald’s is always hit and miss. There’s almost always something wrong with the order. Tonight I ordered 2 mcChickens and a snack wrap and my lettuce in the mcChickens were brown. I’m servsafe certified but you don’t have to be in order to know you shouldn’t serve brown lettuce.
- JMJ MiJan 1, 20261.0I am upset disguised and feel racially discriminated against. My order was wrong after waiting almost a hour on new years day after a long day of hosting and satisfying families
- AWAngela WilliamsDec 29, 20251.0I've been setting waiting on 2 sausage McMuffins for over 10 minutes, this is not fast food in anyway.
- KHKatie HenryDec 20, 20251.0Got pulled up to spot 2 waited for 20 mins decided to go in wait only to be completely ignored for another 15 mins. So after 35 minutes Finally got an answer my food had been done for god knows how long and everything was cold. I was not waiting anymore and left. 0/10 do not recommend if they ask you to pull up just say no.
- ZMZachary MillsDec 18, 20253.0The food was pretty good. The inside was dirty all over and they didn’t have a lot of basics stocked, the food took about 15 minutes to finally get to me
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Lancaster, OH?
McDonald's in Lancaster, OH is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that is open 24/7.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 and you can order online via their delivery URL or mobile apps.
What delivery and pickup options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 1451 E Main St, Lancaster, OH 43130, USA.
Are there nearby ATMs close to this McDonald's?
Yes, the LibertyX Bitcoin ATM and The Exchange Network ATM are nearby for convenient cash access.
What other fast food options are near this McDonald's?
Burger King is a nearby fast food restaurant, providing an alternative option for customers in the area.
Are there any nearby gas stations or convenience stores?
Yes, Speedway gas station and convenience store is close by, making it convenient to fuel up and grab snacks.
What additional services does this McDonald's location offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.