Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,149 reviews
5 stars
759
4 stars
509
3 stars
457
2 stars
170
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and poor service experiences.
Food Quality
While some customers enjoyed the food, others complained about it being cold, messy, or not cooked properly.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor management.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money.
- WPWeird PxlNov 13, 20251.0Went through drive through literally the only customers there and we still sat at the speaker waiting for someone. Someone finally started talking as we were pulling away deciding to go somewhere else as we didn't want to wait any longer as we were pressed for time. Wouldn't be a huge deal if someone had let us know they'd be with us soon or something we thought they had closed early like most businesses on this side of town. Edit 11/13/25: husband decided to stop through on his way home and get a few things. I asked for a large strawberry shake and he received a wannabe strawberry shake. The only starwberry in it is a very faint layer on the bottom not even enough to taste like strawberry just a straight up vanilla shake because the base ran out and no one was bothered to change it or remake it and thought "you know what? this is fine." And handed it out for service thanks guys. The only reason he goes here is because its ususally the only thing open when he gets off work on this side of town. Didnt realize it was the wrong shake til he gave it to me at home as it was dark and at that point im not going back out over a shake especially since you guys have repeatedly proved incompetent.
- CScarl shahanNov 11, 20254.0My grandson which is 5 years old loves your nuggets chicken nuggets french fries and he gets a high c which he don't usually drink all of it because we don't allow him have carbonated drinks You're double cheeseburgers you can put more pickles on them other than that the french fries are great wait times a little slow with the two lines merging into each other so it was about a half hour wait
- PPPhoenixNov 10, 20255.0The good Lancaster McDonald's
- JJJenny JonesOct 16, 20251.0If you want to waiting line for an hour be ignored and and have poor service I wouldn't recommend this place
- RMRoger MalottOct 8, 20254.0Had the $5 mcdouble meal drive thru was busy but got thru quick during lunch
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Lancaster, OH?
McDonald's in Lancaster, OH is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that is open 24/7.
Can I order food for delivery from this McDonald's?
Yes, delivery is available 24/7 and you can order online via their delivery URL or mobile apps.
What delivery and pickup options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 1451 E Main St, Lancaster, OH 43130, USA.
Are there nearby ATMs close to this McDonald's?
Yes, the LibertyX Bitcoin ATM and The Exchange Network ATM are nearby for convenient cash access.
What other fast food options are near this McDonald's?
Burger King is a nearby fast food restaurant, providing an alternative option for customers in the area.
Are there any nearby gas stations or convenience stores?
Yes, Speedway gas station and convenience store is close by, making it convenient to fuel up and grab snacks.
What additional services does this McDonald's location offer to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.