Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,263 reviews
5 stars
665
4 stars
369
3 stars
394
2 stars
239
1 star
596
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often resulting in cold food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some items missing or not made to standard.
Staff Behavior
There were multiple reports of unprofessional behavior from staff, including yelling and disrespectful interactions with customers.
- SPStephanie Phillips4 days ago1.0Every time I order without mayonnaise, these people put twice the amount of mayonnaise and remove the lettuce. Why? It’s just ridiculous. I was the only one in line in the drive-through. There were no other customers and they still couldn’t get it right.
- DJDante J.Jan 3, 20263.0My one & only go to would be the filet fish sandwich & fresh fries ! My only complaint would be depending on who is at the drive thru window will dictate the accuracy of your order … may be a good idea to stay off your personal devices & focus more on the customers BTW we can see you through the glass…I’m just saying have more professionalism ….
- ISIvan SuberviDec 26, 20255.0Eric was very polite and helpful thanks a lot
- DDDavidDec 23, 20251.0Placed online for delivery and order was incomplete.Will try Wendy's next time.
- KGKaryna GDec 12, 20251.0Waited for a doordash order over 20 minutes. The GENERAL MANAGER was extremely rude to the workers and wouldn't help with the order that was lost
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Lakewood, OH?
This McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, it offers delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, the drive-thru is available 24 hours every day.
Can I place an order using a mobile app for this location?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1430 W 117th St, Lakewood, OH 44107, United States.
Are there any nearby medical facilities around McDonald's at 1430 W 117th St?
Yes, Lakewood Urgent Care and CLE Accident and Injury Centers are nearby for urgent and injury care needs.
What nearby dining options can I visit along with McDonald's at this location?
Nearby dining options include Arby's for American fast food and Boston Market for barbecue.
Are there any nearby entertainment or nightlife venues near this McDonald's?
Yes, The Foundry Concert Club and Club Nocturnal are nearby venues for music and nightlife.
Is there a nearby pharmacy or convenience store where I can shop after visiting McDonald's?
Yes, Walgreens is nearby and offers pharmacy services and convenience items.