Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4118 State Hwy. 43 in Kent, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and long wait times.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly made dishes.
Staffing Issues
Frequent mentions of being short-staffed, leading to delays in service and food preparation.
Cleanliness
Concerns about cleanliness, with reports of dirty utensils and unsanitary dining conditions.
Delivery Problems
Numerous complaints about delivery issues, including cold food and poor communication regarding order status.
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Bridget Saltz
Dec 12, 2025
1.0
While Pizza Hut is just Pizza Hut but you have do better! This particular mushroom pizza was disappointing, as some slices lacked the expected mushroom topping ( none on some slices) Additionally, we were not provided with our garlic cheese sticks. Despite attempting to contact three times in 20 mins, we were met with no response. Furthermore, we had to wait an additional 10 minutes for a cold, cardboard-like product that was mislabeled as pizza.
MT
Missy Tee
Dec 2, 2025
5.0
Ordered pizza a week or so ago and the gentleman that was at the window was so nice!!! GREAT Customer Service! Thank You for working so hard!
AD
Allen Davis
Nov 3, 2025
2.0
They are visibly very short staffed. Arrived 5min after food was supposed to be done and ended up waiting another 10-15min. It's pizza hut so our expectations weren't very high. Food is edible. Fingers crossed that they're able to get some people hired.
RG
Rebecca Grigsby
Oct 30, 2025
5.0
Just picked up two dinner boxes for dinner. Orders were made perfectly. I am very picky when it comes to ordering out, this order was hot and probably some of the best pizza we’ve had in a long time. I learned when I went in they have a new team overseeing the restaurant and you can tell!
RS
Robert Smith
Oct 20, 2025
1.0
Went into Pizza Hut last week just by myself, my server repeatedly whispered rude comments. Food came out incorrectly and my toppings almost tasted raw, making my stomach sit weird. I will not be coming back and I hope anyone reading this also reconsiders not coming here.