Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,457 reviews
5 stars
560
4 stars
315
3 stars
272
2 stars
119
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported slow service and order inaccuracies.
Food Quality
Food quality varied significantly; some customers received hot and fresh meals, while others complained about cold, old, or incorrect orders.
Cleanliness
The restaurant was noted for being clean by several customers, although there were complaints about untidy restrooms and dining areas.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value for money was declining.
Drive-Thru Experience
The drive-thru service was frequently criticized for long wait times and order mistakes, leading to frustration among customers.
- DHDave G Hahn5 days ago3.0Profit at the expense of size and quality has resulted in this clean, souless husk of what the McDonald's eating experience of days gone by.
- KZKendra Ludington Zetzer-Kirby-WilsonNov 2, 20251.0I was just there about 9:30 today ,stood at the counter waiting to be served spoke to recognize that I was there. Nobody not the managers not a single crew members, maintenance, nobody even greeted me! I stood there for 7 minutes still nothing. I left the premises drove across the street to your competitor and ordered more food than I was going to order at your restaurant spent more money why because I worked for your company for 14.5 years And that is not how you treat your customers! Have a blessed day, oh and don't let the door hit you where he split you. 🫶🏼
- IDISAAC DORDAANov 1, 20255.0Satisfied customer willing to come back . Everyone’s taste is considered and everyone’s ego is respected in service. I got satisfied with food and service.
- DPDominick PiteraOct 17, 20251.0I placed my order for a small coffee 25 min ago and have been standing in the lobby waiting on the manager up front who just keeps saying 1 minute please and then walking off and ignoring me. I’d give 0 stars if I could
- NRNathan RobinsonOct 11, 20251.0On a road trip to PA and needed a couple large waters for my dogs. Went through the drive through for convenience. Wouldn’t allow large waters because of monopoly promotion. While I’m not the least bit interested in monopoly I guess I get it. Asked for 3 medium waters instead. I offered to pay twice. Got to the window and they gave me 2 medium’s. Asked for the 3rd and you’d think I was asking them to empty the register. I never thought it would be so difficult to get some water.
Frequently Asked Questions About McDonald's
What are the regular business hours for the McDonald's at 4223 State Route 43, Kent, OH?
The McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays. You can order via their delivery website or app.
What types of services are offered at this McDonald's?
This McDonald's offers Drive-Thru, Curbside Pickup, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi services.
What payment options are accepted at this McDonald's?
Payment is accepted via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location equipped with a drive-thru?
Yes, this McDonald's has a drive-thru service available.
How can I use the McDonald's app to order from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store to place your order conveniently online.
What nearby fast food options are available if I want alternatives to McDonald's?
Nearby, you can visit another McDonald's or Wendy's, both located close to this McDonald's on State Route 43 in Kent, OH.
Are there any nearby convenience stores or gas stations close to this McDonald's?
Yes, Speedway, a convenience store and gas station, is located nearby, which can be convenient for quick stops before or after your meal.
What attractions or community places are near the McDonald's that I could visit?
Near this McDonald's, you can visit the Kelso House Museum and Brimfield Historical Society for local history, or Restland Cemetery for genealogical interests.