Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and order mistakes.
Food Consistency
There are frequent complaints about incorrect orders and food quality, including cold or burnt items, though some customers report hot and fresh food.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting clean dining areas and restrooms, while others mention dirty conditions.
Long Wait Times
Many customers express frustration with long wait times in both the drive-thru and lobby, impacting their overall experience.
Pricing Concerns
Several reviews highlight concerns about high prices relative to food quality, with some customers feeling that the value has diminished.
TG
This Guy
1 day ago
5.0
Delicious coffee compared to Dunkin’ Donuts and Starbucks
NA
Nancy A
1 day ago
4.0
Always double check your food before leaving. They tend to mess up the order.
JC
James Carragher
Jan 1, 2026
3.0
Food is usually good. If you order takeout/delivery from here, there is an 85% chance they will leave out your sauces or get something wrong.
TD
Tom Dee
Dec 26, 2025
1.0
The person got my order wrong at the beginning. I told her I wanted the combo with the sausage egg and cheese McMuffin then what you told me the price I said never mind just the sandwich. She still had me ring up for the coffee and the sandwich I told her three cream then and she only put two so my coffee was wrong also. She never made eye contact and never spoke one word to me at the window. Very rude no people skills whatsoever. Her name tag said Michelle
GP
Grace Potter
Dec 20, 2025
5.0
I LUV THIS MCDONALDS!!!! Have you ever had a “home” McDonald’s that is more stable than most relationships? This McDonald’s is my theoretical relationship, they are SO NICE and the food is always delish. Every person I’ve spoken to there has been so sweet and you get extra pickles when you add them (this is vital)
What are the regular business hours for the McDonald's at 4223 State Route 43, Kent, OH?
The McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays. You can order via their delivery website or app.
What types of services are offered at this McDonald's?
This McDonald's offers Drive-Thru, Curbside Pickup, McDelivery, Mobile Ordering, Mobile Offers, Gift Cards, and WiFi services.
What payment options are accepted at this McDonald's?
Payment is accepted via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location equipped with a drive-thru?
Yes, this McDonald's has a drive-thru service available.
How can I use the McDonald's app to order from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store to place your order conveniently online.
What nearby fast food options are available if I want alternatives to McDonald's?
Nearby, you can visit another McDonald's or Wendy's, both located close to this McDonald's on State Route 43 in Kent, OH.
Are there any nearby convenience stores or gas stations close to this McDonald's?
Yes, Speedway, a convenience store and gas station, is located nearby, which can be convenient for quick stops before or after your meal.
What attractions or community places are near the McDonald's that I could visit?
Near this McDonald's, you can visit the Kelso House Museum and Brimfield Historical Society for local history, or Restland Cemetery for genealogical interests.