McDonald's

3.6
1467 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4223 State Route 43, Kent, OH
44240, United States

Hours

Reviews

3.6
1,467 reviews
5 stars
564
4 stars
318
3 stars
274
2 stars
119
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and order mistakes.

Food Consistency

There are frequent complaints about incorrect orders and food quality, including cold or burnt items, though some customers report hot and fresh food.

Cleanliness

The cleanliness of the restaurant varies, with some customers noting clean dining areas and restrooms, while others mention dirty conditions.

Long Wait Times

Many customers express frustration with long wait times in both the drive-thru and lobby, impacting their overall experience.

Pricing Concerns

Several reviews highlight concerns about high prices relative to food quality, with some customers feeling that the value has diminished.
  • TG
    This Guy
    1 day ago
    5.0
    Delicious coffee compared to Dunkin’ Donuts and Starbucks
  • NA
    Nancy A
    1 day ago
    4.0
    Always double check your food before leaving. They tend to mess up the order.
  • JC
    James Carragher
    Jan 1, 2026
    3.0
    Food is usually good. If you order takeout/delivery from here, there is an 85% chance they will leave out your sauces or get something wrong.
  • TD
    Tom Dee
    Dec 26, 2025
    1.0
    The person got my order wrong at the beginning. I told her I wanted the combo with the sausage egg and cheese McMuffin then what you told me the price I said never mind just the sandwich. She still had me ring up for the coffee and the sandwich I told her three cream then and she only put two so my coffee was wrong also. She never made eye contact and never spoke one word to me at the window. Very rude no people skills whatsoever. Her name tag said Michelle
  • GP
    Grace Potter
    Dec 20, 2025
    5.0
    I LUV THIS MCDONALDS!!!! Have you ever had a “home” McDonald’s that is more stable than most relationships? This McDonald’s is my theoretical relationship, they are SO NICE and the food is always delish. Every person I’ve spoken to there has been so sweet and you get extra pickles when you add them (this is vital)

Frequently Asked Questions About McDonald's

What are the regular business hours for the McDonald's at 4223 State Route 43, Kent, OH?

The McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.