McDonald's

3.2
1038 reviews
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Business Details

625 W Coshocton St, Johnstown, OH
43031, United States
(740) 967-3010
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 W Coshocton St, Johnstown, OH
43031, United States

Hours

Reviews

3.2
1,038 reviews
5 stars
291
4 stars
202
3 stars
203
2 stars
126
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some experiencing delays of over 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, old, or improperly cooked items.

Staff Performance

Feedback on staff was mixed; some praised friendly and efficient service, while others noted rudeness and lack of management presence.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues and inconsistent operational hours, contributing to a negative dining experience.
  • KG
    Kimberly Graber
    5 days ago
    1.0
    Just recently went here. I ordered a happy meal and a 10 piece nugget meal. I asked for a medium frappe and the lady proceeded to tell me frappes have a lot of caffeine. I smiled and said thank you, can you update order from the small you entered to a medium? She refused. Then at the window, I checked meals….there was no fries. When I asked for the fries, they gave them to me…..with long hair in them. So basically, if you have a kid in car, no caffeine (oh and the frappe was for me!). Small frappe and hairy food straight to the trash, yuck! 🤢
  • KB
    Kisha Bumpus
    Nov 16, 2025
    5.0
    Always super nice in Johnstown
  • BF
    Bluejackets Fan
    Nov 12, 2025
    2.0
    Always seems to be something missing from my drive thru order. After this happening several times (most recently 2 orders of fries missing). I get it is only a few dollars but it becomes frustrating after multiple times. I went ahead and provided feedback through the app. McDonalds customer service said the local management would reach out. Never heard anything from anyone local.
  • CR
    Cat Rose
    Nov 7, 2025
    2.0
    Tried to order what was on the limited time screen and the lady taking our order barked at me saying she didn't know what I was talking about. Just rude overall.
  • DC
    Diana Compson
    Oct 12, 2025
    1.0
    Although this location is the closest and most convenient for me, I will drive out of my way due to the extremely poor service on weekends. I've waited a long as 21 minutes in the drive thru on a Saturday after making a mobile Order. Once I finally got to the window to pick up my drink and food, I was handed a drink and bag. I made the mistake of not looking in the bag before pulling away. I ordered McNuggets, but got a cheeseburger and fries. The icing on the cake is that my mobile Order was eventually canceled by McDonlds, so I was never charged. This place needs a strong manager presence on weekends.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 625 W Coshocton St, Johnstown?

The McDonald's location is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, with slightly different hours on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:00 PM.