McDonald's

3.2
1049 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 W Coshocton St, Johnstown, OH
43031, United States

Hours

Reviews

3.2
1,049 reviews
5 stars
295
4 stars
204
3 stars
205
2 stars
127
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted rudeness and impatience from certain employees.

Order Accuracy

Many reviews highlighted frequent issues with order accuracy, including missing items and incorrect food being served.

Speed of Service

Several customers expressed frustration with slow service, particularly during peak hours, leading to long wait times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or improperly cooked food.

Cleanliness

There were complaints about cleanliness, with some customers noting dirty dining areas and unsatisfactory food presentation.
  • JP
    Jesse Phillips
    2 days ago
    4.0
    Food was good. Employee are friendly.
  • VC
    von con
    Dec 23, 2025
    5.0
    Excellent manager and staff
  • MD
    Madison D
    Dec 19, 2025
    5.0
    Thank you for a quick order and a really good iced coffee!
  • RD
    Robert DeTar
    Dec 11, 2025
    1.0
    Went through the drive-thru this afternoon. Was at the speaker, ready to order my food. I had just pulled up to order. The woman taking the orders is the same one at the first window, and she did not have her headset turned off. I heard her cussing about an individual over and over, just awkwardly waiting for her to acknowledge that I was there at the order screen. Then she got on and said "can I help you". She seemed irritated at the first window. This isn't the first time either. She's impatient while taking orders also. Just seemed to be an awkward experience, if she is that unhappy, maybe consider a talk with the individual. I'm seeing other reviews that are similar.
  • MJ
    Mi J
    Dec 8, 2025
    2.0
    The woman in drive thru who says “help you” instead of “how can I help you” and wears rings and has brown hair is not a fit for a customer facing role. Her tone, language, and presentation lack basic professionalism or class. A non customer facing role would be a better match, because she clearly does not like the job. Everyone else is nice

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 625 W Coshocton St, Johnstown?

The McDonald's location is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, with slightly different hours on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:00 PM.