McDonald's

3.4
2634 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5562 Merily Way, Huber Heights, OH
45424, United States

Hours

Reviews

3.4
2,634 reviews
5 stars
795
4 stars
581
3 stars
520
2 stars
245
1 star
493

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or old food, with several instances of missing items in orders.

Service Speed

Numerous reviews highlighted slow service, with long wait times in both drive-thru and dining areas.

Customer Service

Mixed feedback on staff friendliness; some customers experienced rude service, while others praised friendly interactions.

Cleanliness

Several reviews mentioned dirty tables and sticky surfaces, indicating a need for better cleanliness standards.
  • MM
    Molly McKee
    Dec 23, 2025
    2.0
    Food was cold. Tables were sticky. Staff was friendly.
  • SS
    Skyler Straszheim
    Dec 13, 2025
    1.0
    Waited 15 to 20 minutes all I got was a five dollar meal deal terrible
  • CC
    C. Ck
    Dec 13, 2025
    1.0
    Saturday morning around 830 am went to the Troy Pike near Target McDonald's and ordered my usual 2 sausage with egg McMuffins. Started eating the first sausage egg McMuffin and noticed there was a course short black hair on the inside muffin. It was stuck there. Both sausage with egg McMuffins were ice cold with muffins that you couldn't even tear like they sat part of the night shift. They had a strange yucky steam smell. I normally come here Monday through Friday and get 2 sausage with egg McMuffins . They are normally warm and pretty good. Won't eat here again. Finding hair in your food is just nasty. Both went in the garbage.😡
  • DB
    Daniel Banks
    Dec 8, 2025
    1.0
    I ordered 1 mcchicken and had to pull to a spot and wait 10 minutes . I’ve lost faith in humanity fr .
  • MD
    Mark Davis
    Dec 7, 2025
    1.0
    We wnt there on a Thursday evening around 4 pm. We pulled straight up to order and order two grinch meals, a large fry, and two wraps. Twenty plus minutes later we were told to pull forward. Then when they brought the food out we got back on the road just to find out that we were missing one whole grinch meal, the large fry, and that they screwed up the two wraps. So we were at this McDonald's drive thru for a half hour just for them to screw it all up. Never going back. That was beyond ridiculous for service in a fast food restaurant that wasn't even busy. There is no excuse.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 5562 Merily Way, Huber Heights?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to midnight on Saturdays and Sundays.