Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback indicates a mix of friendly and rude staff interactions, with several complaints about unprofessional behavior.
Food Quality
Numerous reviews mentioned poor food quality, including stale items and incorrect orders, though some customers praised fresh and hot food.
Wait Times
Customers frequently noted long wait times in both drive-thru and dine-in experiences, contributing to dissatisfaction.
Cleanliness
While some customers found the restaurant clean, others reported dirty tables and unsanitary conditions.
LM
Laura McBride
Oct 24, 2025
4.0
If you want to make a sandwich your way make them understand one complaint of Any and all mcdonalds they ask you how you want a sandwich but I never get it made the way I asked I have to pay for a cup of pickles to get them . Yes they acknowledged it
Didn't deliver.
I always have to order a cup of pickles to get extra
AF
Amanda Farrington
Oct 12, 2025
5.0
Very friendly drive through staff!
KK
Kylen
Oct 4, 2025
1.0
She said get the hell out of my drive threw when all I asked was why the doors weren’t open
JD
Jeremy Davis
Oct 4, 2025
1.0
Waited almost 20 minutes in the drive thru line for a pickup order. The girl running the register was more interested in texting in her phone than taking the payment of the person who was waiting at the window. Once I finally got my order, the Coke was straight syrup, the fries were colder than a frozen bag of fries straight from the freezer, and the nuggets tasted like they may have been cooked on Thursday and then just thrown in the microwave for 17 seconds. I know it's McDonald's, but good lord, take a little pride in your work.
PP
PJ
Sep 28, 2025
2.0
Food is bad, buns are stale they mess up orders all the time. Staff is rude
What are the regular operating hours for this McDonald's location?
McDonald's in Heath, OH is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, the McDonald's in Heath, OH has a drive-thru open from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM.
What are the available payment options at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is contactless delivery available at this McDonald's?
Yes, no-contact delivery is one of the delivery options provided.
Where is this McDonald's located?
It is located at 789 S 30th St, Heath, OH 43056, USA.
Does this McDonald's have a mobile app for ordering?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Which nearby shopping center can I visit along with McDonald's?
The Indian Mound Mall is located nearby, offering a variety of retail stores to visit before or after your meal.
Are there other fast food options close to this McDonald's?
Yes, KFC and Hot Head Burritos are nearby fast food restaurants you might want to try.
How can nearby retail stores like Victoria's Secret & PINK or Bath & Body Works complement a visit to McDonald's?
You can enjoy shopping at stores like Victoria's Secret & PINK and Bath & Body Works near McDonald's, making it convenient to combine dining with retail therapy in the area.