McDonald's

3.5
1371 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
789 S 30th St, Heath, OH
43056, United States

Hours

Reviews

3.5
1,371 reviews
5 stars
452
4 stars
293
3 stars
273
2 stars
130
1 star
223

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback indicates a mix of friendly and rude staff interactions, with several complaints about unprofessional behavior.

Food Quality

Numerous reviews mentioned poor food quality, including stale items and incorrect orders, though some customers praised fresh and hot food.

Wait Times

Customers frequently noted long wait times in both drive-thru and dine-in experiences, contributing to dissatisfaction.

Cleanliness

While some customers found the restaurant clean, others reported dirty tables and unsanitary conditions.
  • LM
    Laura McBride
    Oct 24, 2025
    4.0
    If you want to make a sandwich your way make them understand one complaint of Any and all mcdonalds they ask you how you want a sandwich but I never get it made the way I asked I have to pay for a cup of pickles to get them . Yes they acknowledged it Didn't deliver. I always have to order a cup of pickles to get extra
  • AF
    Amanda Farrington
    Oct 12, 2025
    5.0
    Very friendly drive through staff!
  • KK
    Kylen
    Oct 4, 2025
    1.0
    She said get the hell out of my drive threw when all I asked was why the doors weren’t open
  • JD
    Jeremy Davis
    Oct 4, 2025
    1.0
    Waited almost 20 minutes in the drive thru line for a pickup order. The girl running the register was more interested in texting in her phone than taking the payment of the person who was waiting at the window. Once I finally got my order, the Coke was straight syrup, the fries were colder than a frozen bag of fries straight from the freezer, and the nuggets tasted like they may have been cooked on Thursday and then just thrown in the microwave for 17 seconds. I know it's McDonald's, but good lord, take a little pride in your work.
  • PP
    PJ
    Sep 28, 2025
    2.0
    Food is bad, buns are stale they mess up orders all the time. Staff is rude

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Heath, OH is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, the McDonald's in Heath, OH has a drive-thru open from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 1:00 AM on Sunday.