Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
791 reviews
5 stars
321
4 stars
187
3 stars
137
2 stars
51
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rude or unprofessional behavior.
Order Accuracy
Many customers noted frequent mistakes with their orders, indicating a lack of attention to detail.
- TSTracy Santiago1 day ago4.0This is one of McDonald's faster drive thru's. Simple order or large order , it hasn't mattered.
- CCCapp5 days ago1.0Had to go back because they forgot my food. Fries were horrible and cold. Had to wait 15 minutes for my order.
- IMIt's me6 days ago1.0Couldn't dine in. The restaurant smelled entirely too strongly of bleach.
- MRmaggie roden6 days ago2.0I went through the drive thru for lunch today and the girl working the back window was awful. She took my money and closed the window in my face without saying thank you or have a nice day. She didnt even give me my receipt. My fries were old and cold. And the chicken for my snack wrap was disgusting. Now I have no lunch and have to work all day. Thanks! The only reason im giving 2 stars is because the girl who handed me my food was a delight. She was really nice and told me to have a blessed day.
- NSNate SteinhourOct 30, 20251.0I had a very unfortunate experience recently here. I will refrain from details but I was very dissapointed in the manager as she would not assist me with my issue in any way at all. Ive also had food quality issues with this location over the past few months. Will not return to this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 868 W Maple St, Hartville, OH?
McDonald's at 868 W Maple St in Hartville, OH is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru available from 5:00 AM to 11:00 PM Monday through Friday, and until midnight on Saturday and Sunday.
Can I order McDonald's delivery and what are the delivery hours?
Delivery is available every day from 5:00 AM to 11:00 PM at this location.
Is mobile ordering available at this McDonald's and where can I download the app?
Yes, mobile ordering is available. You can download the McDonald's app on iOS from https://apps.apple.com/us/app/mcdonalds/id922103212 or on Android from https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment options are accepted at McDonald's in Hartville?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What curbside pickup options does this McDonald's provide?
This location offers curbside pickup service for your convenience.
What services and amenities are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Which coffee shops are near the McDonald's at 868 W Maple St where I can grab a different style of coffee?
Nearby coffee shops include Starbucks and Moore Than Coffee, perfect for customers seeking a variety of coffee options before or after visiting McDonald's.
Are there any nearby car wash services I can visit along with McDonald's?
Yes, nearby car wash services include Go and Glow Car Wash, Go And Glow, and Country Clean Car Wash, ideal for customers looking to get their car washed while enjoying a meal at McDonald's.
What other fast food or dining options are available near this McDonald's?
Nearby dining options include Subway, Taco Bell, Dairy Queen, KFC, and Romeo's Pizza, providing a variety of food choices in the area.