Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,075 reviews
5 stars
588
4 stars
390
3 stars
405
2 stars
243
1 star
449
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, particularly during peak hours.
Food Quality
While some customers enjoyed hot and fresh food, many complained about cold, overcooked, or incorrect items.
Management Problems
Several reviews highlighted poor management practices, including lack of communication and inadequate staff training.
Cleanliness
Multiple customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Staff Performance
Though some praised friendly staff, many reviews indicated a general lack of professionalism and poor customer service.
- KFKatie FletcherOct 27, 20253.0The day I went here, pop was completely unavailable. Always seems to be something broken or down at this location, but the food I received was hot.
- MHMelissa H.Oct 6, 20252.0Morning weekday service is great. Any other time not so much. 20 minutes waiting for on line orders walk in. Staff is not friendly one bit.
- AAangrytomkatSep 18, 20251.0Charged me $8 for 4 hamburger patties, even after i told them that was wrong they claimed they were privately owned, said they didn’t ’have button for what i wanted’, terrible customer service and i am honesty pissed i had to pay that. Never ever coming back.
- ERElDomi reyesSep 10, 20251.0It's still 20 minutes to 9 and the restaurant is already closed, what a problem with these people 🤒. 10/25/25 Nuevamente aquí no hay atención del personal un desastre . La espera de este restaurante es larga entono los sentido . No hay servicio y no tienen la intención de darla . Una manager hablando tres horas ,nada importante y uno aquí cansado de esperar mas de 15 minutos
- LRLesia RogersSep 6, 20251.0This restaurant is going down hill, I sat in the drive thru for 10 minutes with one car in front of me and the line out to the street before the lady in front of me order was taken. The right lane was getting there order taken not the left lane. When we finally got waited on I let the order taker know we were waiting for 10 minutes in line. I timed the wait.... she rudely replied "I'm only one person!" I was letting her know about the wait incase the speaker was broken. Arrived at the first window and the nice young lady said that there headset was dead. That could have been simply said instead of the response of only being one person. NOT Appreciated. Then I went to the second window received all my food and 1 drink and was waiting for a large coke no ice and I was pulled to spot 3 to wait for a coke no ice. I asked are you kidding me? For a coke no ice? The female manager said yes .. we're waiting for it to pour. Meanwhile I have my family's lunch getting cold in the car just to be pulled over a Coke. How does that make sense!!!! This location needs new management
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1331 Washington Blvd NW, Hamilton, OH?
McDonald's is open daily from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What are the delivery service hours for this McDonald's location?
Delivery service is available daily from 7:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 5:30 AM to 11:00 PM Monday through Friday, and from 5:30 AM to midnight on Saturdays and Sundays.
What delivery and pickup options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's using an app?
You can order through the McDonald's app available on both Apple App Store and Google Play Store or via the quick order link provided in their profile.
Does this McDonald's have drive-thru service?
Yes, this McDonald's location has a drive-thru service available during its operating hours.
What are some nearby food options around McDonald's at 1331 Washington Blvd NW?
Nearby food options include Karen's Pizzeria for pizza, Penn Station East Coast Subs for sandwiches, Ross Bakery for baked goods, and Ameristop Food Mart for convenience items.
Are there any nearby fitness or recreational facilities to visit before or after dining at McDonald's?
Yes, local fitness and community options nearby include the YMCA, Fitton Family Y, and the YMCA gym, providing opportunities for exercise or recreational activities.
What healthcare facilities are located near this McDonald's?
Nearby healthcare facilities include Kettering Physicians Primary Care, The Christ Hospital Physicians - Ohio Heart & Vascular, Dr. George S George MD (cardiologist), and Hamilton Dental Group.