McDonald's

3.0
2327 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3750 S Hamilton Rd, Groveport, OH
43125, United States

Hours

Reviews

3.0
2,327 reviews
5 stars
601
4 stars
406
3 stars
417
2 stars
233
1 star
670

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly cooked food, with several mentioning issues like burnt items and missing ingredients.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness from management.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and a general lack of cleanliness.

Management Issues

Customers frequently criticized the management for being unprofessional, unhelpful, and failing to address ongoing problems at the location.
  • VF
    Valerie Fritz
    Dec 24, 2025
    2.0
    Went through the drive though. Wasn’t greeted didn’t receive total. Got to the first went again not greeted barely got the total and no receipt offered. Second window again not greeted bag pushed out the window. Not everything was in there. The breakfast burritos were old and stuck to the paper. The cheese was hard on the paper. Tried calling the store and no answer. Glad I don’t go to this one very often.
  • MH
    Melissa Hays
    Dec 21, 2025
    1.0
    This is the WORST McDonald’s we have ever been too. No ice and don’t tell us when we ordered. Then they would not give a refund. The entire restaurant is filthy and a disgusting mess. Burgers were very dry and old. Every table was dirty, garbage on the floor and workers sleeping in the booths.
  • BB
    Brian Boxill
    Dec 19, 2025
    1.0
    Food was cold and not properly cooked. Big Macs were made wrong and fries were very cold. I keep giving this McDonald's a chance but that's over. Talked with a manager and she offered to talk to staff about it. Also she said if I brought the food back she would remake it but that was not an optionfor us. She didn't over a free meal or anything like that. This will probably fall on deaf ears so I'm not expecting anything from this. Just a wast of time for the food and talking to the manager.
  • MM
    Minia Martinez
    Dec 15, 2025
    2.0
    This place is always a hit or miss. Firstly, customer service here is trash. I drove up to the window after paying and they instantly had my order all wrong. I do want to say, their machines outside that are used for customers to order are BROKEN! They tell me to go park my car and they will come out with the rest of my food. 10 minutes go by and I HAD to go in and grab it myself. Do better. This location sucks
  • MB
    Mr.B Barker
    Dec 12, 2025
    1.0
    Came in tonight around eleven thirty p m and ordered a dubble quarter pounder meal... ended up being a mcdouble meal.. I am a truck driver.I just worked fourteen hours and I was very hungry. I was very disappointed.. it just really sucks that you always have to make sure that your meal is right before you leave a restaurant. I paid for a double quarter pounder combo and ended up getting mcdubble combo.... French fries was not fresh and halfway filled.. I was just very disappointed all the way around.. I have nothing else to say 😔

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3750 S Hamilton Rd, Groveport, OH?

McDonald's at 3750 S Hamilton Rd is open 24 hours a day, every day of the week.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open 24 hours a day, 7 days a week at this McDonald's location.