Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,311 reviews
5 stars
600
4 stars
405
3 stars
415
2 stars
231
1 star
660
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a poor customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with complaints about old grease and unappetizing meals.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall restaurant operations.
Long Wait Times
Multiple reviews noted excessive wait times for orders, both in the drive-thru and inside the restaurant.
- DRDarnell RuffinNov 14, 20251.0One of thee worst McDonald's in Columbus! I waited over 20 mins for my food after paying, 2 customers were about to fight, the staff just calls out numbers and sits the food on the counter, and door are just taking any bags!
- CYCody YoungNov 9, 20251.0Screen is broke and they rush you to order. Out of small cups so they said they HAD to up charge me. Out of cup holders. And with that all of my pops were not filled up all the way. Lazy, rude. Definitely one of the worst McDonald’s I’ve ever been to only good thing fries were fresh
- FCFaizaun CraigheadNov 6, 20251.0The staff was dealing with the breakfast rush. The manager was extremely frustrated to the point of swearing at her staff and threatening to fire them. I work in management and this is not okay. Someone please sit down with this manager and coach her. This happened on November 6th 2025 at 5:30am
- EAElisha AbessoloNov 2, 20251.0They never put enough crunch Oreos in Oreos McFlurry. Today I asked for caramel topping, you could see it only if you look closely. The woman was on the mic had a rude tone.
- LHLaura HalleyOct 19, 20251.0Manager on duty was very rude and disrepectful! No customer service at all. Went through the drive though order a 40 pc nugget 3 mcdoubles 4 small 2 large fries and a sweet tea. Was told at the window to pull up and wait. Waited 20 minutes ! What came out was only 2 sandwhiches and fries! The drive thru order taker didnt put the nuggets on the order after repeating it to us 3 times.. the manager basically said well it wasnt ordered so your out of luck or come in and order it.. went in after noticing we didnt have 3 sandwhiches and was still missing the large sweet tea.. the girl at the counter was just as rude as the manager rolling her eyes acting like it was a big inconviance to help us.. NOT ONCE DID THEY APPOLOGIZE FOR THE ORDER NOT BEING TAKEN RIGHT OR WHAT THEY DID TAKE BEING GIVEN INCORRECTLY.. THEY JIST KEEPING SAYING ANYTHING ELSE OVER AND OVER AGAIN. Never ever will I go there again!! If there was a option to leave negative stars it would be -10 !!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3750 S Hamilton Rd, Groveport, OH?
McDonald's at 3750 S Hamilton Rd is open 24 hours a day, every day of the week.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open 24 hours a day, 7 days a week at this McDonald's location.
What delivery options does McDonald's at Groveport offer?
They provide delivery services including same day delivery, curbside pickup, and no contact delivery.
How can I place an order for delivery or pickup from this McDonald's?
You can order online through their delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which payment methods are accepted at McDonald's Groveport?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, free WiFi service is available at this McDonald's.
What are some nearby coffee shops I can visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks and Tim Hortons, both great options to enjoy coffee or snacks when visiting the area.
What fast food restaurants are located close to McDonald's at 3750 S Hamilton Rd?
Nearby fast food options include Pizza Hut, Rally's at 3800 South Hamilton Road, White Castle, and Raising Cane's, offering a variety of menu choices.
Are there any automotive service stores near this McDonald's?
Yes, nearby automotive stores include Advance Auto Parts, Tire Discounters, and O'Reilly Auto Parts for car parts and repairs.
How can I benefit from MyMcDonald's Rewards at this location?
You can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.