McDonald's

3.4
1360 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1301 Wagner Ave, Greenville, OH
45331, United States

Hours

Reviews

3.4
1,360 reviews
5 stars
418
4 stars
319
3 stars
288
2 stars
111
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and slow service, particularly in the drive-thru.

Food Quality

While some customers praised the food as fresh and hot, many others complained about cold items, incorrect orders, and reduced portion sizes.

Cleanliness

Feedback varied, with some noting cleanliness in the dining area while others reported dirty conditions and poor management.

Inconsistent Experience

Customers experienced a mix of good and bad service, indicating that the quality of service and food can vary significantly depending on the time of day and staff.
  • BF
    Barbara Foster
    4 days ago
    4.0
    I've been coming through the drive thru in the mornings generally with my dog. I get a coffee for me and a cup of water for him. I also get sausage biscuits for my husband for work. Everything is hot and fresh! Generally, I do not have to wait very long when I have to pull around and wait. Everyone I've encountered working the windows to get my money or hand out food has been polite and courteous
  • ES
    Eric Swartz
    5 days ago
    5.0
    Food was good
  • SH
    Sherry Hensley
    Dec 30, 2025
    5.0
    I absolutely love this McDonald's! Great workers, great warm fast food!!
  • BP
    Benny Petry
    Dec 9, 2025
    1.0
    Forget using the drive-through at this McDonald’s in the morning Anyway, they took three other orders on the other side drive-through when I was obviously there first very rude people take a little extra time and go to the McDonald’s on The other side of town the people are awesome. All of Benny Scott’s McDonald’s. The food is consistently good in my opinion, but do yourself a favor and stay away from the one on Wagner Avenue.
  • EC
    Erik Cooper
    Nov 18, 2025
    1.0
    So... I've been living in Greenville for years now and have regularly had poor experiences at this Mcdonalds. Between incorrect orders, missed Special instructions, slow service, and the general just lack of care that management seems to give... I could probably list the number of good experiences I've had here on one hand despite having come here probably 100s of times in the last 4 years (unfortunately my kids love Mcdonalds). However... this last experience was just so incredibly frustrating I've finally decided to leave a review. Missing items, not following instructions, and then to top it all off, the GM, April being incredibly stingy with the drinks (I ordered a meal and payed extra for a lemonade. I didn't want ice in it because I dont like how much it waters down my drink. I never get ice in my drinks and have never had a problem before however this time, apparently the GM, again named April decided that a large drink with no ice means you only get half of a cup filled as shown in my photo). First of all, I used to work in fast food. Drinks are where they make most of their money. Even when Mcdonalds used to have drinks for $1 they were still making like 80 cents per cup sold. It costs Mcdonalds somewhere between 3-6 cents to fill a cup and the cups themselves are only about 10 cents. Now that they're charging $2-$3 for their drinks... they're making even more profits at our expense. Not only that, but I had to pay EXTRA just to get the lemonade in the first place and the manager cant even give me a full cup because I simply dont want the ice to melt and turn my already bland lemonade into a watered down version of it? What an absolute joke. This Mcdonalds on a regular basis fails to meet the BARE MINIMUM standards of a fast food restaurant, so much so that literally going to any other location and getting a bare minimum experience feels like being treated like royalty.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location in Greenville, OH?

The McDonald's located at 1301 Wagner Ave in Greenville, OH is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 10:00 PM.

Does this McDonald's have drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.