McDonald's

3.3
652 reviews
Get DirectionsCallWebsite

Business Details

412 Main St, Grafton, OH
44044, United States
(440) 926-3427
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
412 Main St, Grafton, OH
44044, United States

Hours

Reviews

3.3
652 reviews
5 stars
226
4 stars
108
3 stars
114
2 stars
63
1 star
141

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru.

Cleanliness

Some customers noted that the dining area was often dirty, despite a few mentions of cleanliness.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • JS
    jrp Snipes
    5 days ago
    1.0
    This is probably the worst McDonald’s I’ve ever been to. I asked for water which should be a simple task and they somehow gave me sparkling water. I then went around and tried to give the water back so they can throw it out, but they refused to take it then they handed me a new water and tell me why every sip of this water made me more dehydrated Not only that but I ordered sausage burritos and they’re beyond Mid Although this is the worst McDonald’s I’ve been to I’m not very surprised because when I look straight ahead from the drive-through line, I see a water tower that says I’m in Grafton Ohio so then again it’s my fault for getting food in grafton I don’t even know where I am right now, but if you’re looking to come here, don’t
  • NG
    nick guatina
    Dec 24, 2025
    1.0
    for the last three times handle a vanilla iced coffee instead of the caramel macchiato i ordered and just squirted some caramel on top got a frappe today and it was just ground up ice there’s no liquid??
  • SM
    Sarah McGough
    Dec 8, 2025
    1.0
    I ordered McDonald’s for my son last night and he couldn’t even eat the burgers because they were so hard and burnt and the fries were cold and looked like they have been fried about 3 times. It is really irritating to spend money and end up with this.
  • GT
    Garry Talmadge
    Nov 25, 2025
    2.0
    Evey time I order from here they always forget my drink & the dining room is always dirty
  • BO
    Beard Ofmine
    Nov 11, 2025
    5.0
    My wife and I rarely eat fast food. Once maybe twice a year. Online ordering and a short wait time, greeted by friendly polite employees, thanks to the app we managed to score some great deals. Our food was fresh and tasty. Keep up the great work and thank you for your hospitality.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 412 Main St, Grafton, OH?

McDonald's at 412 Main St is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.

What are the McDonald's delivery hours?

Delivery is available from 5:00 AM to 10:30 PM Monday through Friday, and from 6:00 AM to 10:30 PM on weekends.