Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
647 reviews
5 stars
227
4 stars
106
3 stars
114
2 stars
62
1 star
138
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers consistently noted slow service, with long wait times in both drive-thru and in-store.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
Staff Attitude
While some reviews praised friendly staff, others highlighted poor customer service and rude behavior from employees.
Cleanliness
The restaurant was described as clean by some customers, but others noted unsanitary conditions and poor maintenance.
- WAWilliam AndersonNov 12, 20255.0I wait for someone to come to the counter so I could pay and waited for 5 minutes and it was like drive thru was more important
- BOBeard OfmineNov 11, 20255.0My wife and I rarely eat fast food. Once maybe twice a year. Online ordering and a short wait time, greeted by friendly polite employees, thanks to the app we managed to score some great deals. Our food was fresh and tasty. Keep up the great work and thank you for your hospitality.
- CWChris WoznickiNov 3, 20253.0Absolutely hate that they got rid of the play place. They continue to make McDonald's as bland and tasteless as the rest of the fast food places. The food was decent and warm but service definitely left some to be desired. The inside looks like a coffee shop and theybhave torn away anything to want to bring your kids there to experience the feeling we all used to get as kids to play on the playground.
- MMMomOct 27, 20251.02 sandwiches and they messed both of them up after making me pull up and wait
- KRKelly RussellOct 22, 20251.0Every single time we go there something is messed up. I got a cheeseburger the other day with no meat. Today got a large fry that had maybe a medium worth of fries in there. If you call the manager she just says well we have new people. My daughter has autism so she always wants chicken nuggets so we are here a few times a week. Looks like we will have to travel to a different McDonalds if they can’t get there stuff together.
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 412 Main St, Grafton, OH?
McDonald's at 412 Main St is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What are the McDonald's delivery hours?
Delivery is available from 5:00 AM to 10:30 PM Monday through Friday, and from 6:00 AM to 10:30 PM on weekends.
When is the drive-thru at McDonald's open?
The drive-thru operates from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup?
Yes, McDonald's offers curbside pickup service for your convenience.
What services does McDonald's at this location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby gyms can customers visit before or after dining at McDonald's?
Nearby gyms include Castro-Brasa Jiu-Jitsu, Grafton Health Fitness & Events Center, and Grafton Barbell Club, great options for a workout before or after your meal.
Are there other dining options near McDonald's at 412 Main St?
Yes, nearby dining options include Nancy's Main Street Diner, China House (Chinese/Asian cuisine), and Gehring's Tavern, which offers a pub-style restaurant experience.
What entertainment or relaxation spots are close to McDonald's?
You can visit Elite Tanning for beauty and spa services, or Pfann's Premium Cigars lounge for a relaxing environment nearby.