Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,371 reviews
5 stars
418
4 stars
269
3 stars
277
2 stars
124
1 star
283
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their orders.
Cleanliness
Numerous complaints highlighted unsanitary conditions in both the dining area and restrooms.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often described as rude or unhelpful.
- CHColby HooperJan 2, 20261.0First Pulled up to the second window and the lady says “do you need anything”. Second they handed me my “Diet Coke” which was not filtered correctly and tasted horrible. Employee then stated “idk why it looks like that.” They then said they’re out of Diet Coke and got me a sprite. As we were waiting in the drive through the employees kept pointing and laughing at me. Terrible service.
- ARAmy RoseDec 29, 20255.0I have always had a pleasant experience at this McDonald's. The service is impeccable.
- SMSarah MeyersDec 28, 20251.0Got a bagel there this morning, completely drowned and breakfast sauce so much so I have a huge puddle of it in the wrapper it came in. It’s literally all over the bagel on the outside of it. It’s all over me as well.. retarrds.
- JGJosh GaulDec 25, 20251.0I know that it is Christmas but placed an order missing two things one thing wrong. My 13 year old went in man with all the tattoo was very rude to her had to make the quarter pounder plan three times before it was right. Then to add insult they slapped a sticker on it double checked for accuracy. And told her in a stern voice to check it before she left... Very rude
- DMDonovan MichelDec 16, 20255.0The workers were extremely friendly. One worker was mopping the floor and did a fantastic job. He cared about his work and it was really cool to see. He was very friendly to everyone who walked in. The food was great. I would recommend this McDonald’s location to anyone. There wasn’t much seating.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Germantown, OH?
McDonald's in Germantown, OH is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What are the drive-thru hours at McDonald's Germantown location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Fridays and Saturdays it is open from 5:00 AM to midnight.
Does McDonald's Germantown offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to midnight through their online ordering platform.
What mobile apps can I use to order from McDonald's Germantown?
You can place orders using the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Germantown?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Germantown offer curbside pickup?
Yes, curbside pickup is available as one of their pickup and delivery services.
What amenities are available at McDonald's Germantown?
The location offers DriveThru service, WiFi, Mobile Ordering, Gift Cards, Mobile Offers, and McDelivery.
Are there any nearby food options if I want to visit other places after McDonald's?
Nearby options include Whit’s Frozen Custard of Germantown for ice cream, Hot Head Burritos for Tex-Mex food, Papa Johns Pizza for pizza, and Super Wok for Chinese cuisine.
What local services can I access near McDonald's Germantown?
Close by are services like CVS Pharmacy, Julie's Barber Shop for grooming, Dun-Rite Auto Detailing for car care, and Farmers and Merchants Bank for financial needs.
Are there convenient transportation or banking options near McDonald's Germantown?
Yes, there are several ATMs including LibertyX Bitcoin ATM and Coin Cloud Bitcoin ATM nearby, as well as a Speedway gas station and convenience store.