Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,361 reviews
5 stars
413
4 stars
268
3 stars
276
2 stars
124
1 star
280
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported receiving cold or improperly prepared food, including cold hamburgers and stale fries.
Service Speed
Many reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant and bathrooms, describing them as filthy and unsanitary.
Customer Service
Several reviews noted rude or unhelpful staff, with complaints about poor customer interactions and service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted positive experiences with food quality at times.
- RPRoger PurvisNov 13, 20255.0Still has a play area
- JPJosie PriceNov 11, 20251.0Left before we even got our food cause it took over 25 minutes for 2 things, and no one paid attention to us
- MMMiramaneeOct 9, 20255.0This location usually has hot and delicious food. Its one of my favorite drive thru locations.
- HHHannahOct 4, 20254.0Is the water supposed to be yellow? Five stars for the service I received from the employees though
- JPJacob PraultSep 11, 20251.0Do you want to wait 30-45 minutes for a cold hamburger? Then this is the McDonald's for you!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Germantown, OH?
McDonald's in Germantown, OH is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What are the drive-thru hours at McDonald's Germantown location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Fridays and Saturdays it is open from 5:00 AM to midnight.
Does McDonald's Germantown offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to midnight through their online ordering platform.
What mobile apps can I use to order from McDonald's Germantown?
You can place orders using the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Germantown?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Germantown offer curbside pickup?
Yes, curbside pickup is available as one of their pickup and delivery services.
What amenities are available at McDonald's Germantown?
The location offers DriveThru service, WiFi, Mobile Ordering, Gift Cards, Mobile Offers, and McDelivery.
Are there any nearby food options if I want to visit other places after McDonald's?
Nearby options include Whit’s Frozen Custard of Germantown for ice cream, Hot Head Burritos for Tex-Mex food, Papa Johns Pizza for pizza, and Super Wok for Chinese cuisine.
What local services can I access near McDonald's Germantown?
Close by are services like CVS Pharmacy, Julie's Barber Shop for grooming, Dun-Rite Auto Detailing for car care, and Farmers and Merchants Bank for financial needs.
Are there convenient transportation or banking options near McDonald's Germantown?
Yes, there are several ATMs including LibertyX Bitcoin ATM and Coin Cloud Bitcoin ATM nearby, as well as a Speedway gas station and convenience store.