McDonald's

3.3
1352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 Portland Way N, Galion, OH
44833, United States

Hours

Reviews

3.3
1,352 reviews
5 stars
393
4 stars
305
3 stars
265
2 stars
127
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Food Temperature

Numerous reviews mentioned receiving cold or stale food, with complaints about undercooked fries and improperly prepared items.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and failure to follow special requests.

Cleanliness Concerns

There were serious allegations regarding hygiene practices, including staff not washing hands and unsanitary conditions.

Overall Experience

Overall, the location received a significant amount of negative feedback, with many customers expressing dissatisfaction and a reluctance to return.
  • ES
    Eric Simmly
    Nov 9, 2025
    1.0
    I swear everytime I go through they make my McCafe drinks wrong, or items/sauces are missing. Not to mention all the employees always seem depressed and miserable
  • CH
    Christa Herouvis
    Nov 9, 2025
    2.0
    I only go to this McDonald’s when I come into town to visit and every time I’ve been there it takes forever orders get mixed up and the employees are not very attentive. My latest frustration is the breakfast. I just picked up where I used my rewards to get a medium caramel frappe and I asked to add a shot of espresso so my frappe was free to suffer the $.75 shot of espresso, that did not get added to my drink maybe it’s petty, but I was really looking forward to that delicious taste of espresso in my frappe and once again they have flubbed the order up. When you go to this McDonald’s, just make sure that you’re not in a hurry and you thoroughly check your food before you leave and taste or drinks.
  • JJ
    Janet
    Nov 5, 2025
    4.0
    Quick food, staff is helpful but would help if they double checked the bag before that hand out is my only suggestion
  • MP
    Marina Pajewski
    Nov 1, 2025
    1.0
    Food was ice cold. Had been sitting awhile. I threw it out. Went thru the drive thru.
  • CO
    Cody Oney
    Oct 18, 2025
    1.0
    I saw the drive through was packed around 2pm so I went inside ordered a 10 piece nugget and large fry a family of 3 came in 3 minutes after me and ordered way more than I did they got there for 5 minutes after being the while my order was still sitting on the table as a worker passed the order she verbally said this has been sitting here for a while and brought me Luke warm food

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Galion, OH is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until 11:00 PM and midnight respectively.

When does the drive-thru service operate at this McDonald's?

The drive-thru opens daily at 5:00 AM. It closes at 11:00 PM from Sunday to Thursday and remains open until midnight on Friday and Saturday.