McDonald's

3.3
1355 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 Portland Way N, Galion, OH
44833, United States

Hours

Reviews

3.3
1,355 reviews
5 stars
393
4 stars
306
3 stars
266
2 stars
127
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude employees, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Order Accuracy

Numerous complaints highlighted issues with order accuracy, including missing items and incorrect food preparation.

Customer Experience

Several customers noted a lack of attentiveness from staff and a generally negative atmosphere, impacting their overall experience.
  • BB
    Brody Bennett
    Dec 10, 2025
    1.0
    I order Frys and they were cold and I order a Carmel Frappuccino and it was half full
  • FW
    flynn ward
    Nov 28, 2025
    4.0
    It’s pretty solid place ngl
  • DT
    Dump Truck
    Nov 16, 2025
    5.0
    Glad the Mcrib is back
  • ES
    Eric Simmly
    Nov 9, 2025
    1.0
    I swear everytime I go through they make my McCafe drinks wrong, or items/sauces are missing. Not to mention all the employees always seem depressed and miserable
  • CH
    Christa Herouvis
    Nov 9, 2025
    2.0
    I only go to this McDonald’s when I come into town to visit and every time I’ve been there it takes forever orders get mixed up and the employees are not very attentive. My latest frustration is the breakfast. I just picked up where I used my rewards to get a medium caramel frappe and I asked to add a shot of espresso so my frappe was free to suffer the $.75 shot of espresso, that did not get added to my drink maybe it’s petty, but I was really looking forward to that delicious taste of espresso in my frappe and once again they have flubbed the order up. When you go to this McDonald’s, just make sure that you’re not in a hurry and you thoroughly check your food before you leave and taste or drinks.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Galion, OH is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until 11:00 PM and midnight respectively.

When does the drive-thru service operate at this McDonald's?

The drive-thru opens daily at 5:00 AM. It closes at 11:00 PM from Sunday to Thursday and remains open until midnight on Friday and Saturday.