Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.
Food Temperature
Numerous reviews mentioned receiving cold or stale food, with complaints about undercooked fries and improperly prepared items.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and failure to follow special requests.
Cleanliness Concerns
There were serious allegations regarding hygiene practices, including staff not washing hands and unsanitary conditions.
Overall Experience
Overall, the location received a significant amount of negative feedback, with many customers expressing dissatisfaction and a reluctance to return.
ES
Eric Simmly
Nov 9, 2025
1.0
I swear everytime I go through they make my McCafe drinks wrong, or items/sauces are missing. Not to mention all the employees always seem depressed and miserable
CH
Christa Herouvis
Nov 9, 2025
2.0
I only go to this McDonald’s when I come into town to visit and every time I’ve been there it takes forever orders get mixed up and the employees are not very attentive. My latest frustration is the breakfast. I just picked up where I used my rewards to get a medium caramel frappe and I asked to add a shot of espresso so my frappe was free to suffer the $.75 shot of espresso, that did not get added to my drink maybe it’s petty, but I was really looking forward to that delicious taste of espresso in my frappe and once again they have flubbed the order up. When you go to this McDonald’s, just make sure that you’re not in a hurry and you thoroughly check your food before you leave and taste or drinks.
JJ
Janet
Nov 5, 2025
4.0
Quick food, staff is helpful but would help if they double checked the bag before that hand out is my only suggestion
MP
Marina Pajewski
Nov 1, 2025
1.0
Food was ice cold. Had been sitting awhile. I threw it out. Went thru the drive thru.
CO
Cody Oney
Oct 18, 2025
1.0
I saw the drive through was packed around 2pm so I went inside ordered a 10 piece nugget and large fry a family of 3 came in 3 minutes after me and ordered way more than I did they got there for 5 minutes after being the while my order was still sitting on the table as a worker passed the order she verbally said this has been sitting here for a while and brought me Luke warm food
What are the regular operating hours for this McDonald's location?
This McDonald's in Galion, OH is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until 11:00 PM and midnight respectively.
When does the drive-thru service operate at this McDonald's?
The drive-thru opens daily at 5:00 AM. It closes at 11:00 PM from Sunday to Thursday and remains open until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery service is available from 6:00 AM to 10:30 PM daily, except on Friday and Saturday when it extends until 11:30 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Hong Kong Buffet, Papa John's Pizza, Subway, China Garden, Romeo's Pizza, El Tarasco Mexican Restaurant, and Little Caesars Pizza. You can explore these eateries before or after your visit to McDonald's.
Are there any nearby places where I can pick up packages while visiting McDonald's?
Yes, the UPS Access Point location is nearby, allowing you to conveniently pick up or drop off packages during your visit.
What local services and amenities are close to this McDonald's?
Nearby services include Crawford Eye Clinic, Huntington Bank, FirstMerit Bank, Western Union, Spicy Nails and Spa, Holiday Hair salon, and Verizon Authorized Retailers like GoWireless, offering a variety of services within close proximity.