McDonald's

3.4
2437 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9285 N Main St, Englewood, OH
45415, United States

Hours

Reviews

3.4
2,437 reviews
5 stars
778
4 stars
538
3 stars
466
2 stars
235
1 star
420

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Customers frequently mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Kiosk Ordering

The use of kiosks for ordering received mixed reviews, with some customers finding it inconvenient and lacking personal interaction.

Play Area

The children's play area was appreciated by families, but cleanliness and maintenance were noted as concerns.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food experiences.
  • BS
    Brian Shute
    Dec 30, 2025
    5.0
    Although I hate using kiosk to order, I guess that's the Future. Paying more for les human interaction.. but my server was amazing !!!!
  • MB
    Michael Burns
    Dec 23, 2025
    5.0
    Great biscuits and gravy
  • SS
    Sabrina Snodgrass
    Dec 12, 2025
    4.0
    Food is always hot and fresh. Sweet tea is amazing everytime but sometimes the service isn’t the best. Overall I do like coming here!
  • SC
    Stephanie Cavaliero
    Dec 9, 2025
    1.0
    The employees are so unprofessional at this location. I went through the drive thru to see if the playground was open inside. They stated it was, so I brought my child inside to realize they closed it down until 5pm. Why wouldn't you just say on the speaker it's closed??! Then after ordering I asked if I could speak with management the cashier rolled her eyes and said yeah whatever...walked off and didn't return. I had to get another employee's attention while they were all standing around joking and acting like I was not even there. Finally another employee came up to the register and was like the playground isn't open on Tuesdays not sure why they told you it was open then started laughing as my young child was starting to get upset, after we were told it was open then brought my kid inside. Don't waste your time at this location.
  • CF
    Carmel Fogarty
    Nov 29, 2025
    4.0
    It had a play place. It had handicapped accessible seating. The food was ok. I didn't give it five stars because it was hard to find a clean table. You had to order your food from a kiosk. We ate in so someone brought our food out when it was ready.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 9285 N Main St, Englewood, OH?

The McDonald's is open for regular in-store service from 6:00 AM to 10:00 PM every day of the week.

What are the McDonald's delivery hours at this location?

Delivery is available from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.