Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,427 reviews
5 stars
775
4 stars
534
3 stars
465
2 stars
235
1 star
418
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with several mentioning disrespectful staff and management.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
Speed of Service
Several customers experienced long wait times, particularly during busy hours, contradicting the expectation of fast food.
Cleanliness
While some noted the restaurant's cleanliness, others reported dirty conditions, especially in the play area.
- LELee Easterday4 days ago2.0Waited over 45 minuyes for our food. Couldnt get anyone to come to the counter asked twice to get my money back. Had to order on a computer screen
- ABAndy BrandellNov 16, 20251.0When I got to the store I was told they no longer had pumpkin spice latte even though it was on the mobile app which was fine. I asked to have it taken off and they said they could not do that even though it has been done before and at different locations such as the Salem avenue and the Huber heights and the Englewood location. So I asked what other lattes they had and they repeated back with you and I asked if they had mocha and I never got back an answered. I had to ask the person out the window and they didn't know and when I got the window the person handing out my order was very disengaged. Even though I was trying to talk to them. They honestly could have cared less. I started eating my food and my bacon, egg and cheese bagel was disgusting. The bacon was still raw and The bagel itself was completely burnt on the inside. After that first bite, I just chucked the rest in the trash. Usually this is a pretty good location, but the crew service and quality of food was terrible today. I sent a picture to the local McDonald's Gmail account to show the issue
- HCheather ChessmanNov 14, 20255.0This McDonald's is one of the one's that still has a children's playground indoor yay!!
- MBMatt BurksNov 12, 20251.0Stopped by Monday afternoon. Tried ordering from the kiosk inside, used my $10 arch card to pay but then noticed the kiosk wouldn't allow me to use my points (yes I was logged in), kept saying I didn't have enough points (I was trying to use 3000 for a coffee, I have over 8000) so I cancelled the order. But now it's 2 days later and the $10 hasn't been refunded to my arch card, so I guess enjoy the stolen $10 Ronald! By the way, I was at the kiosk a good ten minutes, saw several employees, not one would help or even acknowledge me even though I was clearly having an issue with my order. Won't return.
- JPJosh ParryNov 2, 20251.0Customer service gets worse day by day. If I was in charge of this place, I’d retain the staff to have better discipline and customer service. And fire those that can’t get it. I’ve said it for over 25 years, you take care of customers and the employees that deal with customers. But if you don’t care for customers, there’s no need to be in business. And no, the customer is not always correct, but I’m sure it’s another example of the 80/20 principle.
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 9285 N Main St, Englewood, OH?
The McDonald's is open for regular in-store service from 6:00 AM to 10:00 PM every day of the week.
What are the McDonald's delivery hours at this location?
Delivery is available from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight, closing at 1:00 AM on Fridays and Saturdays.
What ordering options are available for customers at this McDonald's?
Customers can order via curbside pickup, delivery, same day delivery, and no-contact delivery through the McDonald's App or website.
What payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available at this McDonald's location.
Where can I download the McDonald's app to place an order?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links for easy mobile ordering.
Are there any hotels near this McDonald’s for travelers looking for nearby accommodation?
Yes, nearby hotels include Studio 6 Suites, Comfort Inn and Suites, Motel 6, Clarion Inn Dayton Airport, Quality Inn Dayton Airport, Englewood Inn, Red Carpet Inn, and Super 8, convenient for travelers visiting the area.
What other dining options are near this McDonald's that customers might want to try?
Nearby restaurants include Waffle House for breakfast and brunch, Huey Magoo's for chicken and American fare, Mod Pizza for pizza lovers, Chipotle Mexican Grill for Tex-Mex, Panera Bread for cafe and sandwiches, and Skyline Chili for American fast food.
Are there convenient places nearby to fuel up or get other services when visiting this McDonald’s?
Yes, customers can fuel up at Meijer Express Gas Station and BP gas stations nearby, get a car wash at Flying Ace Express Car Wash, or visit retail stores like Patrick Enterprises and the AT&T Store in the vicinity.