McDonald's

3.0
770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
36141 Lakeshore Blvd, Eastlake, OH
44095, United States

Hours

Reviews

3.0
770 reviews
5 stars
196
4 stars
131
3 stars
128
2 stars
96
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, both in the drive-thru and at the counter, with long wait times for food.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Numerous customers expressed dissatisfaction with the quality of food, citing cold, stale, or poorly prepared items.

Staff Attitude

Feedback varied on staff friendliness, with some praising the kindness of employees while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • SM
    Sherrie May
    2 days ago
    1.0
    McDonald’s never fails at making their food worse each year. An honestly unbelievable feat of greed. I just ordered delivery for first time in ages and now remember why. Their French fries once had a 10min shelf life. Now it’s down to 2 minutes, then inedible. My driver was here within 10 minutes of placing my order, so definitely NOT her fault for their poison food. I hate this franchise and am angry at myself for wanting a Coke so badly I gave them money, come was fine, the rest is in my trash, where it belongs.
  • JC
    J C
    Oct 28, 2025
    1.0
    This is not a good McDonald's. The building is an older model, which has its charms, but a recent counter pick-up experience was an absurd 15-minute ordeal of the staff outright ignoring people asking for updates on their orders. I don't know what part of a snack wrap and a small fry takes 15 minutes to prepare - at the very start of lunch service, no less - but it was inexcusable. You are a fast-food restaurant, you have two registers - have someone at least *pretending* to man the front counter and help customers get their orders. Apparently, that is too much to ask from this location.
  • CK
    Craig Keller
    Oct 22, 2025
    1.0
    8 minutes for a chicken sandwich " runner" even took time to make a phone call in the vestibule between another order and mine . Stated it would be ready "as soon as possible " apparently this is all that is possible- had to call in from wait line to get the food
  • VV
    Varxidator
    Sep 15, 2025
    5.0
    Best McDonald's in the area
  • BS
    Bob Smith
    Aug 29, 2025
    1.0
    Literally got into an argument over how many sweet and sour sauce was in the bag. Had 3 meals was giving 2 sweet and sour. Asked for an extra sauce, had some young kid curly black hair come to the window and argu about it. Instead of asking for 25 cents he would rather take the bag back, dig around with his nasty hands and get smart mouthed at the window and sarcastically say good luck when I told him I was calling the manager. What an Absolute dumpster fire

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Eastlake, OH?

McDonald's in Eastlake, OH operates daily from 5:30 AM. Closing times are generally 11:00 PM from Monday to Thursday and Sunday, and 11:30 PM on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:30 AM. Delivery hours close at 10:30 PM on most days and 11:00 PM on Fridays and Saturdays.