Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, especially during peak hours, with some waiting over 30 minutes for their food.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.
Staff Attitude
While some reviews praised friendly staff, many noted inattentiveness and poor customer service.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
DM
Delmer McCurdy
1 day ago
1.0
EVERY SINGLE TIME!!! THE FOOD IS OLD COLD STALE AND DISGUSTINH! NO MATTER IF YOU GO AT NIGHT OR MORNING! I SUGGEST YOU GO TO LITERALLY ANY OTHER MCDONALDS!!!
MS
Michael Showalter
Nov 9, 2025
1.0
Waited 45 minutes for order.at a fast food place...went in and nobody doing anything...horrible
KP
Kayla Perkins
Oct 28, 2025
5.0
The true measure of McDonald’s success isn't just convenience or consistency, but the rare and deeply satisfying experience of receiving food when it is truly hot and fresh. When a Quarter Pounder hits the hand with a steamy bun and glistening, perfectly melted cheese, the meal transcends standard fast food. The star, however, is always the fries: when they are piping hot, their exterior is audibly crisp, the interior is fluffy, and the salt crystals cling perfectly. This ideal state—a warm burger coupled with those legendary, fresh-from-the-fryer golden sticks—is arguably the peak of comfort dining simplicity, transforming a quick stop into a deeply gratifying, nostalgic treat.
GA
Gia A
Oct 22, 2025
1.0
The worst McDonald’s in Delaware. The order is incorrect 90% of the time. They physically throw everything in the bag with no napkins or utensils. Never coming back here again even though it’s the shortest distance from our home
SS
savannah
Oct 10, 2025
1.0
Im not sure what's going on with McDonald's recently but this is the 4th time I've had with the same problem and this order was from tonight with the pictures included. My order is completely wrong/messed up. I ordered a DOUBLE hamburger that is supposed to already come with pickles, onion and ketchup and to add lettuce. I have continually only received one patty and lettuce and sometimes ketchup on my burger but missing the rest of what is supposed to go on my burger. My drink is not being filled up at all, I've ordered fries and not received them and I keep getting chocolate shakes when ordered vanilla. I waited 10+ minutes for my food the other night at 2 in the morning because McDonald's employees "didn't realize I was waiting for my food". The service and quality has just been going downhill and Im tired of paying 20+ dollars to not even receive a correct order. And if its that they are out of things that needs to be communicated, poor food and service all around recently. Im not usually one to complain about some items missing or being wrong but when it continually happens and its multiple locations including this one, I needed to say something.