Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,016 reviews
5 stars
618
4 stars
448
3 stars
379
2 stars
194
1 star
377
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and poor communication.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
The cleanliness of the restaurant and restrooms received negative comments, with reports of unsanitary conditions.
Speed of Service
Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, impacting overall satisfaction.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared items.
- NNNo NameNov 16, 20251.0This stupid Hispanic kid who was taller and ignoring us for 10 minutes got pissed at me because I grabbed my own cups. Well, if you would pay attention and not ignore customers while blaring your mariachi music you might of heard me trying to get your attention. Then stares me down like he’s Ronald McDonald himself and I say “do you have a problem”? And he says you want me to call the police? Umm no I just want my drinks we ordered because we still have a two hour ride home.
- JMJoe MontgomeryNov 15, 20252.0Went thru the drive thru on Saturday November 15th not too busy line started at speakers. Anyway the main problem with this visit was customer service. Looked like most customer service jobs these days understaffed the guy at the pay window was also in charge of both drive thru speakers so he didn’t tell us that our meal wasn’t a thing anymore and end up paying more. Then when we tried to ask him we were getting ignored because he was too focused on the speakers. Then we just pulled up to pick up our food since we had already paid and the manager was handing us the food and she was rude in the way of telling us that there was no special and more and no apology for the extra cost or anything on us just insisting it’s our fault. She had no care just trying to get us out of the way even though the car behind us was still paying. The food was ok but we won’t be back at that location until management improves!
- CGChanda GrovesOct 28, 20251.0I had an issue and only 1 person could understand English fully, which was the drive thru person. The toilet had poop splashed all over it in 1 stall and toilet paper covering the ither stall. No monopoly pieces on any of the drinks or fries or my sandwich. "Not my fault" was the statement I was told.
- RHRon HosenfeldSep 27, 20255.0The staff was great and the man that took our order was polite and patient. Really good coffee as well. Everything was clean and well cared for at our visit.
- EHEcho HaysSep 11, 20251.0Can’t get an order right to save their life, more interested in doing anything other than working. And half the time a machine is down or broken so they can’t make half the order anyway. Not to mention the long wait. Customer service is sorely lacking both Maria and Joaquin should seek jobs elsewhere if they can’t help customers in a customer facing field.
Frequently Asked Questions About McDonald's
What are the opening hours for in-store dining at McDonald's in Delaware, OH?
McDonald's in Delaware, OH is open for in-store dining from 5:00 AM to 10:00 PM every day of the week.
What are the McDonald's delivery hours in Delaware, OH?
Delivery is available daily from 5:00 AM to 12:00 AM (midnight) at this McDonald's location.
Is there a drive-thru available at the McDonald's in Delaware, OH and what are its hours?
Yes, the McDonald's location has a drive-thru open every day from 5:00 AM to 12:00 AM.
Can I order McDonald's online or via mobile apps?
Yes, you can order online through their delivery website or use the McDonald's App available on both iOS and Android platforms for convenient mobile ordering.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the McDonald's in Delaware offer curbside pickup?
Yes, curbside pickup is offered as a service at this location.
What services are available at the McDonald's Delaware location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food options are close to McDonald's Delaware?
Nearby fast food options include Wendy's, which is a burger restaurant and convenient alternative.
Are there any parks near McDonald's Delaware for a visit before or after dining?
Yes, Delaware State Park and Oakhurst Park are nearby, offering outdoor activities and a relaxing environment to enjoy alongside your visit.
Where can I find nearby gas stations when visiting McDonald's in Delaware?
Several gas stations close to McDonald's include Minit Mart, Sunoco Gas Station, Certified Oil, and Speedway, which is convenient for fuel or quick stops.