McDonald's

3.3
859 reviews
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Business Details

9228 Dayton Lebanon Pike, Dayton, OH
45458, United States
(937) 329-9534
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9228 Dayton Lebanon Pike, Dayton, OH
45458, United States

Hours

Reviews

3.3
859 reviews
5 stars
257
4 stars
166
3 stars
169
2 stars
86
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with order accuracy, with many expressing frustration over long wait times and incorrect orders.

Food Freshness

There were mixed reviews on food freshness, with some customers receiving cold or old items, while others praised the freshness of their meals.

Staff Attitude

Feedback on staff attitude varied, with some customers noting friendly service, while others experienced rudeness or lack of attentiveness from employees.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers appreciating the clean environment, while others reported dirty conditions.

Operational Issues

Several reviews highlighted operational problems, including understaffing, incorrect closing hours, and lack of self-service options.
  • AC
    AA C
    4 days ago
    1.0
    Terrible service today ordered at drive through and the young women at the window was busy . I sat there for several minuites and she never even looked up at.me so i went to first window to pay . The women at first wondow then yelled at me and then came up to firat window and yelled at me again. I spoke woth a young male manager and he was very very dismissive. WOW what a joke that management allows this type of behavior towards customers. This location used to be great and in the last few years has gone down and is the worst.
  • JL
    jeff linville
    Jan 5, 2026
    4.0
    All I can afford to eat there is their new $5 meal. And the fries were cold
  • RA
    Robert Allen Brent Jr (Allen)
    Dec 25, 2025
    4.0
    My food was hot and fresh it was nice for a change to get good customer service and hot food wow Thank You.
  • MB
    Mike Benick
    Dec 23, 2025
    1.0
    Ordered quarter pounder deluxe. Came without tomato, lettuce and mayo. Took back. Returned to me with right toppings. Same cold burger was returned to me. Wife got chicken c wraps, they were not warm. May have been my last McDonalds visit.
  • BH
    Billy Heaning
    Oct 11, 2025
    1.0
    They locked their doors at 9:35 on a Friday night because they are understaffed. Only took drive through orders and that line did not move. I sat in line by myself the other day with no one in front or behind me and they literally ignored me. Took my order and ignored me at the window. I drove off after about five minutes. The store looked empty. I was the only person in the drive thru that day. Whoever is the owner of this location, you need to get your stuff together because that’s not how a fast food restaurant should operate.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Dayton, OH?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 11:00 PM, Saturday 24 hours, and Sunday from 5:00 AM to 11:00 PM.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, the McDonald's at Dayton Lebanon Pike offers drive-thru service. The drive-thru operates Monday to Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.