Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,659 reviews
5 stars
450
4 stars
302
3 stars
313
2 stars
180
1 star
414
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with many experiencing long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
There were consistent complaints about food being cold, stale, or improperly prepared, affecting overall satisfaction.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty conditions, particularly in the bathrooms.
- FFFredNov 11, 20255.0I’m here at the McDonald’s in Dayton, and I just have to say Jacob, the manager, was extremely helpful and truly a people person. It’s refreshing to see someone with such a positive attitude and genuine care for customers. He went above and beyond to make sure everything was perfect. People like him make the experience so much better a real example of great customer service and leadership!
- MHMary Jane Lofton HammondsNov 6, 20255.0Great staff at drive through window
- RMRebecca MoffittOct 26, 20255.0Came in this morning for breakfast on our way home from Alabama. We had a large order and she told us she is short staffed. However, despite that our entire meal was out within minutes, not and fresh. The customer service was fantastic and nice despite being short staffed. The restaurant was clean too!
- BABerat AyOct 18, 20251.0Nuggets were missing. They do this every time. They are not careful.
- DDDarren DuValOct 7, 20251.0This McDonald’s is unbelievably slow. Every visit ends the same way: instead of handing out food at the drive-thru window, the employees ask customers to pull ahead or park somewhere else to “wait.” They’re clearly doing it to stop the drive-thru timer, not to speed up service. The irony is that pulling ahead actually makes the wait two to three times longer than if they’d just given you your food at the window. It’s frustrating watching cars that arrived after you drive off while you’re stuck waiting ten more minutes for a simple order. To make matters worse, most of the employees seem more interested in their phones than in serving customers. You can see them texting, scrolling, and laughing together while people in the drive-thru sit and wait. It’s unprofessional and shows how little pride they take in their work. This location needs serious management attention. Until then, save yourself the time and headache — go to another McDonald’s where they actually care about customers instead of their timer and their phones. Edit: I ordered the new Golden Chicken sandwich, and instead they drown it in Mayonnaise intentionally (see photos), because I did not want to pull off into a parking space. McDonald’s response is to send this through their channels. We'll I already have multiple times and they have done nothing.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
The restaurant is open daily from 5:00 AM to 10:00 PM.
Is drive-thru service available, and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM until midnight.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:59 PM with services including curbside pickup and no-contact delivery.
What payment methods are accepted at this McDonald's?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order McDonald's food using my mobile device?
You can order using the McDonald's app available on iOS and Android, or via their online ordering links.
Does this McDonald's offer any customer rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Where is this McDonald's located?
It is located at 2166 S Edwin C Moses Blvd, Dayton, OH 45417, USA.
Are there any nearby hotels where visitors can stay?
Yes, nearby hotels include Holiday Inn Express & Suites Dayton SW - University Area and Courtyard by Marriott Dayton-University of Dayton.
What other fast food options are near this McDonald's?
Nearby fast food restaurants include Wendy's, Burger King, Hardee's, and another McDonald's location.
Are there any nearby conveniences like gas stations or convenience stores?
Yes, nearby options include bp, QuikTrip, Love's Travel Stop, and CAT Scale for gas and convenience needs.