Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,712 reviews
5 stars
763
4 stars
511
3 stars
521
2 stars
278
1 star
639
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, including issues with missing items and unsatisfactory taste.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.
Renovation Impact
The recent remodel did not improve the overall experience, with many customers feeling that service and efficiency worsened post-renovation.
- ZSZach Schmittauer3 days ago1.0Placed a curbside order, but it was past 10 PM even though the app allowed me to do so. I was later advised that they do not do curbside after 10 PM. Waited over 50 minutes and made several calls back-and-forth to the restaurant to get my order finally. Ice cold. They also advised me no refund or canceling of the order.. The absolute worst McDonalds I have ever been to.
- JDJeremy DaleDec 8, 20254.0It's McDonald's can't expect much
- EAEric AlthoffDec 5, 20251.0No Hosptatality anymore. Just what can i get you and heres your change. Not expecting alot but damn. Felt like i was bothering them and interrupting their day
- AGAmanda GrimmettNov 19, 20251.0How bout a negative 10? This was the worst I've ever been in. Teenagers everywhere, like 20. Talking loudly, cursing, being vulgar and no one is saying anything to them, just ignoring it likes it's not happening. The staff was so rude, wearing very dirty clothes and so hateful. We got 2 sandwiches, nothing special, nothing extra. After placing that simple order we waited to only pay for over 10 minutes. Not one employee was seen at the front end that whole time. The woman who i interacted with when someone finally came was so just nasty inside and out. When I told my husband let's go cuz she was so disgustingly rude, and i wasnt gonna stand for it by the likes of her she actually responded " peace". So disgusting personally and professionally. I would recommend driving the couple miles to the next one. With Immaturity and rudeness like that, who knows what's done to your food behind that wall if they don't like something about you. Some people just shouldn't have a job that interacts with other people. I was treated this way just trying to pay for my order, I can't imagine the reaction to someone who has a complaint or wrong order.
- HBHerb BeckNov 16, 20255.0Excellent service, the food was brought to the table and the server is extremely friendly and I had a good time made a few balloons and sang a song to some of the patrons Feliz Navidad
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1991 Harshman Rd, Dayton, OH?
McDonald's at 1991 Harshman Rd is open 24 hours every day of the week.
Is the drive-thru service at this McDonald's location available all day?
Yes, the drive-thru at this McDonald's is open 24 hours daily.
Does this McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
What forms of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at McDonald's official website menu page.
How can I benefit from the rewards program at McDonald's?
You can earn points for free food through the MyMcDonald's Rewards program by signing up online.
What nearby places can I visit before or after eating at McDonald's on Harshman Rd?
You can visit nearby places such as Tim Hortons for coffee, Redbox for movie rentals, or Bob Evans for breakfast and brunch.
Are there any convenient services near McDonald's on Harshman Rd for vehicle or tech needs?
Yes, nearby services include 5 Rivers Computer Repair for tech support and Sonny Detailing & Vehicle Restoration for auto care.
Is there a nearby gas station or ATM close to McDonald's to make stops easier?
Yes, Speedway gas station and multiple ATMs like LibertyX Bitcoin ATM and PNC ATM are located nearby for convenience.