McDonald's

3.4
2573 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1517 N Keowee St, Dayton, OH
45404, United States

Hours

Reviews

3.4
2,573 reviews
5 stars
868
4 stars
516
3 stars
472
2 stars
210
1 star
507

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, slow service, and incorrect orders, leading to a frustrating experience.

Food Quality

Food quality was inconsistent, with complaints about stale items, incorrect orders, and poorly prepared meals.

Management Concerns

Several reviews highlighted issues with management, including rudeness and lack of accountability for staff mistakes.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during specific visits.
  • SS
    StankyDanky1 Smok
    Jan 5, 2026
    5.0
    Just today was my best experience coming to this mcdonald's location. Usually from either 3 I'd get a rude attitude or them ignoring me. The person taking the order , the 1st , and then 2nd window. Today all 3 were super respectful and with beautiful smiles. Everything in the bag like its supposed to be. Thanks for actually doing your jobs you were paid to do, I'm tired of these kids who never worked a day in their lives acting like McDonald's is the hardest place to work. (try farm work. lol) Keep it up team!! 👏
  • MG
    mark gosnell
    Dec 23, 2025
    1.0
    Refused to take order because he stated he wasn’t in the mood to. I even called while sitting in the drive through
  • JM
    Joshua Morales
    Dec 13, 2025
    2.0
    I asked clearly for a round egg substitution for my bagel in the drive-thru and still received the folded/rectangular egg. When I pointed out the mistake, the manager claimed he saw the person making the sandwich, which is ridiculous when the order said round egg and the sandwich I received obviously did not have one. Don’t insult customers by lying to cover a mistake. Take accountability, fix the order, and train staff properly. This was unacceptable service.
  • AR
    Aaron Ray
    Dec 9, 2025
    2.0
    This location always tells me their "mocha machine" is down when I go there....🙄 other than that its OK.
  • MA
    Mike Asbury
    Dec 6, 2025
    1.0
    Unbelievable experience! Ordered 2 McChicken value meals via drive thru. Looked in the bag and the 2 sandwiches were missing. Told the employee. The manager came to window and called my wife and I liars. Wife went in to get refund. Manager and staff called her a Karen. Unacceptable.

Frequently Asked Questions About McDonald's

What are the McDonald's location hours of operation?

McDonald's is open 24 hours every day of the week.

Does McDonald's offer drive-thru service?

Yes, McDonald's has a drive-thru that operates 24/7.