McDonald's

3.4
2560 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1517 N Keowee St, Dayton, OH
45404, United States

Hours

Reviews

3.4
2,560 reviews
5 stars
861
4 stars
515
3 stars
474
2 stars
207
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and staff being rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers stating they rarely receive their orders correctly.

Food Quality

Mixed reviews on food quality, with several customers noting that food is often cold, stale, or poorly prepared.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for excellent service and noted that food was fresh and well-prepared during certain visits.
  • HG
    Heather Garrett
    Nov 13, 2025
    5.0
    The best McDonald's around, hands down. Staff is always friendly. Morning rush, they're on it!
  • JL
    Jack Lock
    Nov 12, 2025
    1.0
    Absolute worst crew I’ve ever experienced at any McDonald’s. Twice in a row over the last couple months I’ve come there around 10:30 and 11:30 PM and they say they’re closed or they just completely ignore the intercom.
  • MH
    Mikayla Hulsing
    Oct 28, 2025
    1.0
    This is the second time I’ve went through and pulled up to an order screen, I’ve been told they’ll be with me and just one moment, and then 10 minutes later they come back and say they aren’t taking orders right now. Actually, ridiculous! If you’re short staffed and aren’t able to be open 24 hours, then you need to change your hours and figure it out! Stop wasting peoples time.
  • PL
    Payton Leep11
    Oct 26, 2025
    2.0
    I work 3rd shift and come through here at about 1030 pm, they are understaffed and you will either be here for 20 mins waiting or they will tell you they are only doing doordash at the moment
  • SH
    Steve Hatmaker
    Oct 19, 2025
    3.0
    Drive thru review: Just went through to order breakfast for my family. They're typically around 80% efficient and this visit was no different. Paid for an extra container of sausage gravy ($1.99!), didn't get it. Syrup for my hotcakes, didn't get it. I'm not running back in the pouring rain to have them fix something that should have been right in the beginning. Food is always fresh, but they never get it completely correct. NEVER.

Frequently Asked Questions About McDonald's

What are the McDonald's location hours of operation?

McDonald's is open 24 hours every day of the week.

Does McDonald's offer drive-thru service?

Yes, McDonald's has a drive-thru that operates 24/7.