Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and special requests not being fulfilled.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some customers experiencing food safety concerns.
Speed of Service
The drive-thru and overall service were often described as slow, with long wait times reported by multiple customers.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
LH
Lisa Hill
1 day ago
1.0
Very rude employee sonny
Food was typical mcdonalds though. Fries were great nice and hot.
YY
youknowmee
Dec 30, 2025
5.0
Love this location. Very nice and easily accessible. Order from here on GrubHub often as well as have dined in. Nice staff and the food is always correct and looking perfect. Very clean dining area.
CB
Christopher Bevers
Dec 29, 2025
4.0
It's not the best , but I guess it could be worse.
TG
That One Girl
Dec 6, 2025
2.0
I went through the drive through after work which I get home at 11:30pm, because of this location and how slow they are, I didn’t get home until midnight, I waited about 25 minutes for some cookies, which I know only takes 2 minutes to cook since I’ve worked at McDonald’s before, honestly ridiculous I had to wait that long just for some cookies, and what’s worse is I heard the lady who took my order call it out before turning her mic off so they had plenty of notice before I got to the window with the other cars in front of me 🙄🙄
SW
Sonja Wyly
Dec 5, 2025
1.0
I know dang well they didn’t even try to Mix my ice coffee it was nasty then the person who took my order had no customer service at all yall managers who are working the floor need to do better it’s not acceptable for your crew to have ugly faces they didn’t even smile I literally spent six dollars on that coffee and I had to throw it away because your people acted like they were too lazy to do their jobs if they don’t like their jobs quit cause McDonalds is supposed to be about putting your customers first and also friend fast service it’s just disgusting how they act and how rude they are when they took my order I wish I could give them a 0
What are the hours of operation for this McDonald's location?
This McDonald's location is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this McDonald's, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's offers a drive-thru service that operates 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 1032 S Smithville Rd, Dayton, OH 45403, United States.
Can I order McDonald's food online or via an app for this location?
Yes, you can order online via their delivery URL or through the McDonald's mobile apps available on iOS and Android.
What services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby options include Family Dollar for shopping, Dragon City Chinese Restaurant for Asian cuisine, and Pinewood Plaza shopping center for various retail needs.
How can nearby transport or services help me when visiting McDonald's?
Nearby ATMs like The Exchange Network and KeyBank ATM, as well as metro phone stores like Metro by T-Mobile, are conveniently located for your errands before or after your meal at McDonald's.
Are there any nearby stores for additional shopping needs near McDonald's?
Yes, nearby shopping options include Cato Fashions for women's clothing, Smoke Spot for tobacco and fashion accessories, and Smith's Liquor if you're seeking beverages.