McDonald's

3.3
2286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1032 S Smithville Rd, Dayton, OH
45403, United States

Hours

Reviews

3.3
2,286 reviews
5 stars
747
4 stars
443
3 stars
410
2 stars
230
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and special requests not being fulfilled.

Food Quality

There were numerous complaints about cold or poorly prepared food, with some customers experiencing food safety concerns.

Speed of Service

The drive-thru and overall service were often described as slow, with long wait times reported by multiple customers.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
  • LH
    Lisa Hill
    1 day ago
    1.0
    Very rude employee sonny Food was typical mcdonalds though. Fries were great nice and hot.
  • YY
    youknowmee
    Dec 30, 2025
    5.0
    Love this location. Very nice and easily accessible. Order from here on GrubHub often as well as have dined in. Nice staff and the food is always correct and looking perfect. Very clean dining area.
  • CB
    Christopher Bevers
    Dec 29, 2025
    4.0
    It's not the best , but I guess it could be worse.
  • TG
    That One Girl
    Dec 6, 2025
    2.0
    I went through the drive through after work which I get home at 11:30pm, because of this location and how slow they are, I didn’t get home until midnight, I waited about 25 minutes for some cookies, which I know only takes 2 minutes to cook since I’ve worked at McDonald’s before, honestly ridiculous I had to wait that long just for some cookies, and what’s worse is I heard the lady who took my order call it out before turning her mic off so they had plenty of notice before I got to the window with the other cars in front of me 🙄🙄
  • SW
    Sonja Wyly
    Dec 5, 2025
    1.0
    I know dang well they didn’t even try to Mix my ice coffee it was nasty then the person who took my order had no customer service at all yall managers who are working the floor need to do better it’s not acceptable for your crew to have ugly faces they didn’t even smile I literally spent six dollars on that coffee and I had to throw it away because your people acted like they were too lazy to do their jobs if they don’t like their jobs quit cause McDonalds is supposed to be about putting your customers first and also friend fast service it’s just disgusting how they act and how rude they are when they took my order I wish I could give them a 0

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this McDonald's, including same-day and no-contact delivery options.