McDonald's

3.3
2268 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1032 S Smithville Rd, Dayton, OH
45403, United States

Hours

Reviews

3.3
2,268 reviews
5 stars
738
4 stars
438
3 stars
410
2 stars
230
1 star
452

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, spoiled, or incorrectly prepared items.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with inconsistent service experiences.

Order Accuracy

Customers frequently experienced incorrect orders, including missing items and special requests not being honored.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and lack of soap in restrooms.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and causing long wait times.
  • TA
    Tyler Arvin
    Nov 17, 2025
    5.0
    It hits
  • MG
    Megan Gould
    Nov 14, 2025
    5.0
    Got 2 spicy snack wraps through drive thru and even though they were busy they had the line moving really good and my food was fresh and delicious!
  • AR
    Andrew Rigler
    Nov 5, 2025
    3.0
    I didn't eat anything atmosphere was great though and free Wi-Fi
  • MK
    Michael King
    Oct 29, 2025
    1.0
    Got an iced coffee from them today. It tasted like spoiled milk. I only had a few sips before deciding something was definitely spoiled and tossing it. Now I have an upset stomach. Health department needs to check this place out. If they’re serving people spoiled food they should be shut down.
  • TH
    T h
    Oct 10, 2025
    1.0
    I use the drive thru approximately twice a week. I always order double cheese with no pickles I am allergic to all pickled items and when ordering I always state I am allergic. I still often get pickles on the double cheese and can not eat my purchased item. How do you make sure the the correct item is being served.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this McDonald's, including same-day and no-contact delivery options.