Many customers praised the freshness and taste of the subs, particularly the bread and variety of ingredients.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and mistakes with orders.
Cleanliness
The restaurant was often noted as clean, but some customers reported dirty tables and a messy environment.
Staff Friendliness
While some customers experienced friendly service, others reported unhelpful or indifferent staff.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, particularly with online and catering orders.
HP
Harry Petree
3 days ago
5.0
The bread is great!
JK
Julie Key
Oct 28, 2025
1.0
First off the app wouldn’t let me complete my order. So I called into the store to place the order over the phone. I tried to order a meal, and I gave him the info for my sub, but then he just continued on, and didnt ask what sides I wanted. He said he just assumed I wanted chips and a drink. when I asked if I could get a 20oz bottle of Pepsi with my meal instead of a fountain drink, he said I couldn’t, I had to get a fountain drink. I’ve never been told this at any DiBella’s I’ve been to. It was a really unsatisfying experience and I ended up cancelling the order because this guy was ridiculous. Poor customer service, and he didn’t even get the location correct when he answered the phone, he said, thanks for calling DiBella’s in beavercreek. Even though I called the Centerville store. The guys name was Brent or Brett or something like that
This isn’t the first time I’ve had poor service at this location. This is just the last straw
AC
Amy Carter
Oct 2, 2025
5.0
A really good place to eat! Service is excellent & the food is wonderful!!
CF
Chad F
Sep 28, 2025
5.0
I tried the old fashioned sub and a chocolate chip cookie with walnuts. Both were so tasty they caused me to cuss.
CC
Carl
Sep 18, 2025
2.0
What happened at this DiBella's, which was one of my favorite sandwich locations in this area? It seems management has changed the whole experience, and not for the better. Before, you could talk directly to the one preparing your sandwich on the way through the line so you could make sure you were getting what you want. Now you can only talk to the cashier, which leads to more mistakes in your order. They also seem more understaffed. The last two times I was there, I wound up walking out, the first because there was a long line, there was only one cook and the air conditioning was broken. The second time, there was only one cook and the air conditioning was broken again. Please, fix this place the way it was. I want to come back.
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 1191 Miamisburg-Centerville Road, Dayton, OH 45459, USA.
What are the regular business hours of DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DiBella's Subs have special holiday hours?
Yes, DiBella's Subs is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has reduced hours on Christmas Eve (Dec 24, 2025) from 10:00 AM to 5:00 PM and New Year's Eve (Dec 31, 2025) from 10:00 AM to 7:00 PM. On New Year's Day (Jan 1, 2026), it is open from 11:00 AM to 9:00 PM.
How can I place an order online for DiBella's Subs?
You can order online by visiting https://order.dibellas.com/.
Where can I find the menu for DiBella's Subs?
The menu is available online at https://www.dibellas.com/menu.
What social media platforms is DiBella's Subs active on?
DiBella's Subs is active on Facebook, Instagram (@dibellassubs), LinkedIn, and TikTok.
What nearby services can I visit after enjoying a meal at DiBella's Subs?
After your meal at DiBella's Subs, you can visit nearby places like FedEx Office Print & Ship Center for shipping or printing services, or M & M Cleaners and Fox Cleaners for dry cleaning and laundry needs.
Are there coffee shops near DiBella's Subs for a convenient drink before or after my visit?
Yes, you can visit nearby coffee shops such as Starbucks and Panera Bread for coffee or refreshments before or after your meal at DiBella's Subs.
Where can I find beauty and spa services near DiBella's Subs?
Nearby beauty and spa options include Ebony Newcomb Hair & Makeup, Cassi Garner Salon Lofts, Bombshell Beauty Bar, Sarah Huey At Salon Lofts, Matti York at Salon Lofts Centerville, and Jen Hickey at Salon Lofts Centerville.