McDonald's

3.5
801 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 W Main St, Crestline, OH
44827, United States

Hours

Reviews

3.5
801 reviews
5 stars
270
4 stars
179
3 stars
151
2 stars
71
1 star
130

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Customers experienced slow service, particularly during peak hours, with some noting long wait times in the drive-thru.

Food Quality

Feedback indicated inconsistent food quality, with many complaints about cold or old food, while some praised fresh and hot meals.

Staff Attitude

Several reviews highlighted rude or unhelpful staff, although there were also mentions of friendly and accommodating employees.

Cleanliness

The restaurant was generally noted for being clean, although some customers mentioned issues with bathroom maintenance.
  • TN
    Tabitha Nightengale
    Nov 2, 2025
    1.0
    Why is the old lady at night always rude? Why is he apple pies always old? Why does pop taste foul most of the time? So I have to drive to Galion. Pitiful. Why do I have to ask for fresh fries everytime because they give out so old food it’s disgusting? Why do you allow this? Yall are like lex springmill road they are equally as trash. Going to Galion going fwd.
  • WW
    willfrombuckeye
    Oct 14, 2025
    1.0
    Every single time I come here my order is wrong. Just today, I was missing 2 whole sandwiches and my sauces and the sandwiches I did get were messy and barely wrapped. Very, very disappointed.
  • SB
    Shell Barr
    Oct 4, 2025
    4.0
    Everything looked how it should & was good like always.
  • DP
    Dave Pohlabel
    Sep 18, 2025
    1.0
    Excruciatingly slow. Mind-numbing painfully slow. And don't bother with any extras (extra cheese or mayo or pickle) - the app will charge you, but you won't get it. It's just not worth the pain - there are plenty of other places to go. Never again.
  • AH
    Abby H
    Sep 6, 2025
    1.0
    This place is totally different during the day Vs at night. Morning crew is friendly and quick. Went there tonight waited 23 minutes to order. We order and get asked to pull forward for chicken we wait 7 minutes for them to bring out the car in front of us order. I walk in to see how much longer the guy was super rude(find a new job). Was asked what sauce I wanted twice still wasn’t correct, burger said xrtra pickle and none were on it chicken was cold Worst service EVER here *problem has been fixed!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Crestline, OH?

McDonald's in Crestline is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the Crestline McDonald's has a drive-thru open from 5:00 AM to 11:00 PM every day, with Sunday starting at 6:00 AM.