Marcella's

4.4
2329 reviews

About

RestaurantItalian RestaurantFine Dining RestaurantFamily Style Restaurant
Good friends, good food, love of family, and a place where it all comes together. That's Marcella's, a bustling Italian restaurant where you can forget your worries, live in the moment, and appreciate the quality of everything life has to offer. The food is real Italian - simple and uncomplicated. The atmosphere is welcoming and the hospitality genuine. And here, you'll find great wines and handcrafted cocktails that will perfectly complement both your love of food and your love of life! Come on in and enjoy our italian food today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Marcella's
1319 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.4
2,329 reviews
5 stars
1,544
4 stars
459
3 stars
163
2 stars
88
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the attentive and friendly service, there were several complaints about slow service, especially during busy times like Mother's Day.

Food Quality

Feedback on food quality was mixed; some dishes were highly praised, particularly the meatballs and gluten-free options, while others were criticized for being bland, overcooked, or not meeting expectations.

Atmosphere

The restaurant's atmosphere was generally well-received, though some customers noted issues with noise levels and seating arrangements that felt cramped.

Value for Money

Several reviews highlighted concerns about the high prices relative to the quality of food, with some customers feeling that the portions and flavors did not justify the cost.

Reservation Issues

Multiple customers reported problems with reservations, including long wait times and poor management of seating, particularly during peak dining times.
  • JS
    John Scott
    Nov 15, 2025
    5.0
    It was just a routine Friday night dinner for us but everything about this restaurant made it special. We booked a week in advance on Open Table and had no wait or delay. We started with arancini appetizer, nice and crunchy and oh so cheesy. Then house salads, the dressing delivered just the right acid for the richness to follow. We both fell in love with the parmesan risotto with sausage peppers and onions, I enjoyed the goat cheese on it - it delivered just the right creaminess for the dish. And neither of us had room for dessert though the descriptions were tempting... but we both left with enough boxed up for another meal.
  • KC
    Kathleen Conner
    Nov 7, 2025
    5.0
    We all absolutely LOVED our meal and our service. I had Create your own pasta with gluten free pasta and several veggies of my choice topped with shrimp. They offer gluten free bread which is delicious and a wonderful addition I never receive at other restaurants. I also enjoyed a chopped salad before my meal and it was very tasty. My husband and father-in-law had the chicken parm. We all had enormous portions and brought home enough for a leftover lunch. The only negative is that it is not a quiet restaurant. If you’re looking for a quiet atmosphere this is not your place. However, it is lively, friendly and welcoming. They also allow reservations. I highly recommend making reservations. We were seated without a wait because we had them. When we have visited without reservations we had to sit in the bar, which is much louder and not as comfortable.
  • MO
    Maria Teresa Osorio
    Nov 4, 2025
    2.0
    Although the restaurant was almost empty, we had to wait more than 30 minutes for our food. They brought the children's food first, and when the children had finished their meal, the waitress brought the adults' food. My plate, which was supposed to be ravioli, only had 5 ravioli swimming in a plate of sauce that was quite salty. The children's grapes all seemed spoiled; none of them ate them. We asked several times for bread and drink refills, and it seemed like she always forgot. When we asked for the bill, she didn't bring us a receipt, just the card reader, without letting us see what we were paying for, and she asked for a tip, In short, bad service and an extremely expensive meal for what it was.
  • DH
    D H
    Oct 24, 2025
    1.0
    Went here for my birthday this past week. My party made mention that it was my birthday for the reservation but nothing was communicated to the server. The biggest issue here are the fairly pretentious prices for the mid to low grade food. Examples: Bread served with only olive oil. Olive oil container was disgusting. Every ten years or so these need to be drained and cleaned. Chicken piccata x2 was consistently dry throughout. Must have been waiting all day for someone to buy it. The Marsala chicken was super sweet and was served on a bed of polenta. This was disgusting. Chicken also very dry. This didn’t even taste like Marsala. We got an appetizer that was $14 and it had six small crostini’s and a quarter of an apple sliced with about 8 oz of pecorino cheese. Tasty but value was horrible. My daughter’s glass was cracked. Our meal was $125 and none of us finished the meals nor did we take home leftovers. This should ALWAYS be an opportunity for the server or non-visible management team to notice and fix the issues. Unfortunately this did not happen.
  • NH
    Nathan Heckathorn
    Oct 20, 2025
    1.0
    Came with a large-ish group and left annoyed. Service was good. We had a reservation and were sat quickly and never had to wait long for anything. Waitress was really nice but for the fat tip (which was already included in the bill for some dumb large group policy reason), all she did was take our orders and refill our waters once the entire time we were there. Was busy and not her fault but still a bit ridiculous. The food was a different story. We ordered a couple appetizers (arancini, melted pecorino cheese) and they were disappointingly average. Very small portions and not much flavor for such a high end restaurant. None tasted bad but definitely not worth ordering again. We had a group of about eight so I’m not sure how everyone’s entrees were, but mine was genuinely horrid. I ordered the four-cheese tortellini. This is the first time I’ve had tortellini in my life that I even disliked, let alone hated. It came in an Alfredo sauce that was scarce (and also spicy?) and had the same consistency as water. The pasta was extremely dry and chewy, and was absolutely caked in what I realized after was supposed to be “toasted Parmesan” but at the time thought were burnt bread crumbs they scraped from the back of an oven. The spinach was cold, mushy and slimy and there was just way too much of it. But the worst part was the chicken. This “roasted chicken” was 100% from a can. Stringy, chewy, and had a putrid sort of fishy taste that can only come from being in a can and marinating in its own stink water. Took two bites at the restaurant and when I got home i thought I’d give it another shot. Took one bite, gagged, and threw it in the trash. Absolutely ridiculous for the 25 dollar price tag on the meal. I had never been to a Cameron Mitchell restaurant but I had heard great things and was looking forward to it. Will probably never go to another. If you’re looking for a fancy Italian night, I would recommend Giammarcos. Better in literally every way.

Frequently Asked Questions About Marcella's

What type of cuisine does Marcella's serve?

Marcella's serves real Italian food, offering simple and uncomplicated Italian dishes in a welcoming atmosphere.

What are the operating hours for Marcella's?

Marcella's is open Monday through Thursday and Sunday from 11:30 AM to 9:00 PM, Friday 11:30 AM to 10:00 PM, and Saturday 11:00 AM to 10:00 PM.