Marcella's

4.4
2378 reviews

Business Details

1319 Polaris Pkwy, Columbus, OH
43240, United States
(614) 844-6500

About

RestaurantItalian RestaurantFine Dining RestaurantFamily Style Restaurant
Good friends, good food, love of family, and a place where it all comes together. That's Marcella's, a bustling Italian restaurant where you can forget your worries, live in the moment, and appreciate the quality of everything life has to offer. The food is real Italian - simple and uncomplicated. The atmosphere is welcoming and the hospitality genuine. And here, you'll find great wines and handcrafted cocktails that will perfectly complement both your love of food and your love of life! Come on in and enjoy our italian food today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Marcella's
1319 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Reviews

4.4
2,378 reviews
5 stars
1,574
4 stars
467
3 stars
165
2 stars
91
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from the staff, highlighting specific servers who provided excellent recommendations and support.

Food Quality

While some dishes received high praise, there were numerous complaints about food quality, including issues with blandness, overcooked items, and food safety concerns leading to illness.

Atmosphere

The restaurant's atmosphere was generally appreciated, though some found it too loud and crowded, impacting the dining experience.

Value for Money

Several reviews noted that the prices were high relative to the quality of food received, with some customers feeling that the meals did not justify the cost.
  • DA
    Donald Adams
    5 days ago
    2.0
    I had lasagna. Wife had eggplant. No bread was given with dinner. When more people came in to eat they brought bread right away to their table. Never offered anything else but water because we didn't drink alcohol. The sauce on lasagna was not good. Only ate 1/2. Wife said the same thing about hers. She took some home with her but tossed it ito the garbage when we got home. I will not recommend this place and I will never go back. Really expensive to me for the quality of the food. Waitress was friendly in the beginning then food came out and never asked how everything tasted. So to me 👎👎👎👎
  • RD
    Ryan Davis
    6 days ago
    5.0
    I've eaten here more than a dozen times over the last decade. Marcella's is not in my consistent rotation, but once or twice a year I get the craving for one of their veal meatballs. Yesterday was one of those days. I was in town for a job interview, and decided to grab lunch at Marcella's. I ordered a braised veal meatball and the penne alla arrabiata. First off, the meatball, it was fantastic. It should be a requirement for everyone to try their veal meatball the first time visiting Marcella's. It's expensive, but it's large enough to be a meal by itself. Their meatball is incredibly tender. To use an overused phrase, it melts in your mouth. It's loaded with seasoning and topped with a healthy amount of cheese. The marinara that covers it is absolutely delicious. Get the meatball. I repeat, get the meatball. The penne alla arrabiata was delicious. I have ordered it a few times. I like it because it has a bit of heat to it. It's not overbearing, but it definitely warms your mouth. I've never had a bad experience at Marcella's, and I'll be back for sure. And without a doubt, as always, I'll order another meatball.
  • PA
    Philip Adornetto
    Jan 21, 2026
    3.0
    1st batch of bread they brought out was cold and didn't appear to be fresh. 2nd round was good. Minestrone soup was on the colder side of Luke warm and flavorless. Side salad was ok. I had linguini with clams, which had other seafood spare parts in it which is totally cool, but again, no flavor (no fish or clam broth, stock, butter, or salt that I could tell to bring out the flavor) and the noodles were waaaay over cooked. I tasted my son's pizza which was just ok. My wife had a meatball with her meal which she let me taste and that had some really good flavor. Service was attentive. They comped 2 desserts because of birthdays. It's very possible I just got an unpopular dish. If I ever go back I'll stick to something with red sauce and get a meatball which I know they are known for.
  • KS
    Kalium Stubbs
    Jan 16, 2026
    1.0
    Sadly it seems either new owners or new management has made this place gone down hill I normally go here for my anniversary with my partner how ever we left tonight both with food sickness in the worst way, ontop of a aweful experience from chewy and the best way I can describe my lamb gnocchi was the constancy of cheap beef jerky, and my poor mariner had slimy GREY chicken which is not okay and a genuine hazard , icing on the cakes his affront which was ment to be two ingredients gelato and espresso they served him a cup of hello to then attempted to make it right which again was just done wrong, my hot chocolate was hot water with a whisper of chocolate , when we broth up the concerned of our food we had were brought the manager , I do appreciate them comping the meal I didn’t mind paying gently i just wanted to bring up the consents from being one of the best places I’ve eaten to being so horrible this time but now as I’m laying in bed sick with a trash can next to me I wish they would have comped the whole darn thing frankly I can’t believe I spent any money just to end up throwing up or sitting in the bathroom for hours not how I wanted to end my anniversary I more angry my partner is worse off then I am . I don’t think I’d ever come back here .
  • DS
    David Stroodle
    Jan 16, 2026
    2.0
    My partner and i have been steady regulars of Marcella's for 3 years now. It was our go-to anniversary and birthday spot since we found the high street location. We loved this Polaris location since the ambiance was a bit quieter and more intimate than high street, and parking lots are a plus. Prior to this recent visit, they've been stellar! Amazing service, and the food has always been expensive but completely worth it. My partner has gotten the lamb gnocci every time, and it's always been melt in your mouth delicious, and I have always tried something new and never been disappointed. Until now, at least. Our most recent meal was a SHOCKING 180° turn around from the stellar italian food and service that we've come to appreciate and expect. The bread was chewy and not very fresh feeling once it had cooled to room temp. The lamb gnocci was tough and dry. The chicken in my tortellini was slimy, grey, and tasted like it was frozen and thawed then sat in a warmer for a while. The food also came out suspiciously fast. We opted to not get dessert this time but i still got my affogato and he got a hot chocolate. The affogato was first delivered as just a scoop of ice cream in a cup with nothing else, and when we were delivered an actual affogato, instead of the warm, rich espresso with the gelato spooned onto the sides of a mug (which i had gotten previously), i got what tasted like watery, cold espresso (or even a cold brew honestly) with a scoop of slightly freezer burnt ice cream plopped in. In addition, after getting gome, we were both VERY sick, but me more than my partner We weren't looking for a meal comp but the manager kind of foisted it upon us (and it was either a comp or sending us home with more food, even though we had just finished explaining how disappointing the food was). We were only looking to give feedback about how shocked we were at the sudden and sharp quality decline. Its not like we WANT to be disappointed by our favorite, regular, and sentimental restaurant. Honestly the manager sounded very insincere and like she just wanted to "make us happy" and leave, and she was defensive about all of our very valid concerns and feedback and i am not at all confident that our concerns were taken to heart Im not sure what caused this sudden and sharp decline, however, my guess is different management. I sadly cannot recommend marcella's anymore, especially not for the price of $13 for an appetizer and $21 minimum for an entree. And ESPECIALLY not after getting me sick This is really sad to see, i hope management reads this and turns around whatever changes happened this past year or so to cause such a steep decline in quality and service

Frequently Asked Questions About Marcella's

What type of cuisine does Marcella's serve?

Marcella's serves real Italian food, offering simple and uncomplicated Italian dishes in a welcoming atmosphere.

What are the operating hours for Marcella's?

Marcella's is open Monday through Thursday and Sunday from 11:30 AM to 9:00 PM, Friday 11:30 AM to 10:00 PM, and Saturday 11:00 AM to 10:00 PM.

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