Long John Silver's | A&W

3.4
293 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
3561 Cleveland Avenue, Columbus, OH
43224, United States

Hours

Reviews

3.4
293 reviews
5 stars
104
4 stars
60
3 stars
45
2 stars
21
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being overcooked, greasy, or served cold, while some enjoyed the freshness of certain items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of communication.

Cleanliness

Several customers noted that the restaurant appeared dirty, with greasy floors and unsanitary conditions in the restrooms.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others experienced rudeness and lack of professionalism.

Order Accuracy

Many reviews mentioned missing items or incorrect orders, leading to customer dissatisfaction.
  • ZB
    Ziggy Batsa
    Nov 16, 2025
    1.0
    The staffs very disrespectful and appeared to be sluggish and unconcern ..missing all the sauce and my drink .when I went inside to complain they still acted unconcern .very unprofessional
  • CB
    Chris Bayer
    Oct 29, 2025
    4.0
    It was good
  • JF
    James Fisher
    Sep 1, 2025
    2.0
    Neither any of the ice machines were working, or the ice cream machine was working. The interior of the store is definitely old and could stand a face lift which incidentally would probably improve the atmosphere and encourage the employees. Just a thought.
  • BR
    Brian Reese
    Aug 28, 2025
    3.0
    Food was good overall, fish was a bit overcooked. My son and I were the only ones here yet there were no napkins or forks where they're supposed to be
  • KN
    Kenneth Nicely
    Aug 22, 2025
    2.0
    This place always looks run down and almost looks closed when I first brought up to the drive-thru. Luckily they were still open. The girl who took my order was extremely extremely nice. Beware that they got rid of the regular fries and went with a waffle style of fry. My chicken and my fish were very hot and very fresh but my fries, hush puppies and my coleslaw were extremely old, full of Greece and was dripping and was actually kind of gross. The girl did forget my coleslaw but I immediately went back through and she did end up giving me it. I can't blame her whatsoever as it was the end of her shift they're getting ready to close and as I said before, she was very nice and respectable. The only thing that I can really complain about is how dirty and grungy area was in how old nasty my husband and friends were

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/