RestaurantAmerican RestaurantFamily Style RestaurantSteak House
Enjoy "The Best Steak... Anywhere" at Morton's The Steakhouse, an upscale, fine dining destination offering prime-aged steaks, seafood, happy hour, cocktails, wine dinners, and more. Located in Tower City Center, connected to the Ritz-Carlton Cleveland, Morton's is steps away from the JACK Casino and offers elegant private dining rooms ideal for business lunches, birthdays, or holiday celebrations.
Service quality varied significantly, with some customers praising attentive and friendly staff, while others reported slow service and unhelpful attitudes.
Food Consistency
Food quality was inconsistent; while many enjoyed the steaks and sides, several reviews mentioned bland or overcooked dishes.
Ambiance
The restaurant's atmosphere received mixed reviews, with some appreciating the elegant setting, while others found it too loud or dated.
Value for Money
Many customers felt that the prices did not match the quality of the food and service, leading to disappointment in the overall dining experience.
Restroom Conditions
Multiple reviews highlighted poor restroom conditions, indicating a lack of cleanliness and maintenance.
CW
Carrie Ward
Nov 16, 2025
4.0
We went to Morton’s with another couple and our son for my friend’s birthday. This was our first visit. They had a special holiday drink 🍹 that was very good with proseco, vodka and strawberry. My second drink was a French 75 and that was the best French 75 I ever had. My husband had a smoked old-fashioned that was very well made. He ordered the steak with baked potato and asparagus. He enjoyed his food very much. I had the salmon and vegetables which consisted of broccolini and carrots. The vegetables were delicious, but I requested the salmon to be blackened and on the menu it said it had a maple bourbon glaze. The salmon came out dry. My friend ordered some onion rings with a truffle garlic aïoli, and they were delicious. I used some of the truffle garlic aïoli to dip my salmon in and it was much better. I talked to the server about my son because he has some food aversions and she showed me in the menu where he could order off the bar bites menu. He ordered The Smashburger and fries and loved it! Being that was a Saturday night we did wait for a while for our drinks and food, but the server, Paradise, was always very polite. Our water was always refreshed. The restaurant is absolutely beautiful with white table linens, and black silverware linen napkins. Very comfortable and chic with a large wine wall for pictures. I have included our pictures. Overall, a nice evening, but for the price, the salmon should have been blackened to perfection with the glaze as noted in the menu. ( the reason for 4 stars and not 5).
KL
Kylie Lechelle
Nov 5, 2025
5.0
Great experience! The Cajun ribeye is definitely a recommendation! Excellent
WF
Wendy Fernandez
Oct 31, 2025
2.0
For as much as this cost it was not any better than Texas Roadhouse. The food tasted fine, but not worth $55 for just a steak (sides and salad extra of course). We had a reservation, but stood in the doorway waiting for half an hour to be seated. The kicker is that we had been texted that the table was ready and indeed they finally showed us to a table that had been empty the whole time. Food tasted fine, service was fine after that. It was very noisy (bar like noisy) in the entire restaurant due to the acoustics. Not the kind of quiet birthday dinner I thought I was taking my husband to. In my opinion this place is very overrated. For $250 (2 meals, 1 appetizer, 1 alcoholic beverage, and tip) I expected something better. Like I said, food was good, just not worth the price.
SW
Shalonte Wr
Oct 27, 2025
3.0
The service was wonderful! The only thing I had that I would love to have again is the baked potato, I also had a lobster tail with a steak and it was bland. If it was seasoned to my liking the food would have been perfect! The workers are great though, made me feel welcomed!
KF
Karen Frazier
Oct 23, 2025
5.0
I've never had a "less than GREAT" meal at Morton's Steak House in Cleveland. Our family goes for special occasions and just because we want an exceptional dining experience on any ordinary day. It is our go-to place.
Frequently Asked Questions About Morton's The Steakhouse
Does Morton’s The Steakhouse accept reservations?
Yes, Morton’s The Steakhouse accepts reservations which can be made online via OpenTable.
What are the typical dining hours for Morton’s The Steakhouse?
The restaurant is open for dinner from 5 PM to 9 PM Monday through Thursday, 4 PM to 10 PM Friday and Saturday, and 4 PM to 9 PM on Sunday, with some special holiday hours.
Does Morton’s The Steakhouse offer takeout or curbside pickup options?
Yes, Morton’s provides both in-store pickup and curbside pickup services for customers.
What type of cuisine and specialties does Morton’s The Steakhouse offer?
Morton’s specializes in prime-aged steaks, seafood, American cuisine, wine, and cocktails in a fine dining setting.
Is Morton’s The Steakhouse wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
What is the dress code at Morton’s The Steakhouse?
The dress code at Morton’s is dressy attire, suitable for an upscale dining experience.
Can I host private events or catering at Morton’s The Steakhouse?
Yes, Morton’s offers private dining rooms ideal for business lunches, celebrations, and catering services.
Are there any nearby parking options when visiting Morton’s The Steakhouse?
Nearby parking options include Metropolis and SP+ Parking, providing convenient access for guests.
What nearby transit stations can help me reach Morton’s The Steakhouse?
Tower City-Public Square Station and Tower City Rapid Transit Rail - Red Line are close transit options to reach the restaurant easily.
What nearby attractions can I visit before or after dining at Morton’s The Steakhouse?
You can visit the JACK Casino, Tower City Center shopping mall, or The Ritz-Carlton hotel which are all close to Morton’s for additional entertainment or accommodation.