McDonald's

2.9
2239 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8210 Euclid Ave, Cleveland, OH
44103, United States

Hours

Reviews

2.9
2,239 reviews
5 stars
534
4 stars
355
3 stars
361
2 stars
262
1 star
727

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or improperly prepared food, with several mentioning issues like missing items and incorrect orders.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including sticky surfaces and flies, contributing to a negative dining experience.

Management Issues

Customers expressed frustration with management's lack of responsiveness and organization, leading to chaotic service and unresolved complaints.
  • SB
    Samantha B
    2 days ago
    1.0
    I wish I could rate 0 stars, we waited at the drive thru speaker extremely too long to give our order and was never helped. Then we pulled around to speak to the person in the window, we never made it to the window due to other waiting customers. The employees were all outside the building, no one was inside working. Absolutely pitiful and unprofessional.
  • AW
    Andrew W
    Jan 5, 2026
    1.0
    Second time they didn’t include my sauce in a door dash purchase. Also no straw or napkins In the bag. When I called the manager wasn’t interested in improving her staffs consistency. Instead, she yelled at me to come pick it up like it was my fault I didn’t get what I paid for.
  • MT
    MG Townsend
    Dec 22, 2025
    1.0
    Poor Customer Serivce Never have cold treats Slow even when not busy
  • SM
    Steve Michel
    Dec 13, 2025
    5.0
    Clean with a very responsive staff. Food was hot and correct, which is rare at a McDonald's these days.
  • JJ
    J
    Dec 4, 2025
    1.0
    The door says they open at 6:00 a.m. it's 6:38 they're not answering the door they're not answering the phone went to Drive-Thru asked when they're opening the lobby they don't know placed an order through the drive-thru window drove away food's not correct drinks not correct will not go back

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 8210 Euclid Ave, Cleveland?

The regular dine-in hours are Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open daily from 6:00 AM until midnight (12:00 AM).