Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or improperly prepared food, with several mentioning issues like missing items and incorrect orders.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including sticky surfaces and flies, contributing to a negative dining experience.
Management Issues
Customers expressed frustration with management's lack of responsiveness and organization, leading to chaotic service and unresolved complaints.
SB
Samantha B
2 days ago
1.0
I wish I could rate 0 stars, we waited at the drive thru speaker extremely too long to give our order and was never helped. Then we pulled around to speak to the person in the window, we never made it to the window due to other waiting customers. The employees were all outside the building, no one was inside working. Absolutely pitiful and unprofessional.
AW
Andrew W
Jan 5, 2026
1.0
Second time they didn’t include my sauce in a door dash purchase. Also no straw or napkins In the bag.
When I called the manager wasn’t interested in improving her staffs consistency. Instead, she yelled at me to come pick it up like it was my fault I didn’t get what I paid for.
MT
MG Townsend
Dec 22, 2025
1.0
Poor Customer Serivce
Never have cold treats
Slow even when not busy
SM
Steve Michel
Dec 13, 2025
5.0
Clean with a very responsive staff. Food was hot and correct, which is rare at a McDonald's these days.
JJ
J
Dec 4, 2025
1.0
The door says they open at 6:00 a.m. it's 6:38 they're not answering the door they're not answering the phone went to Drive-Thru asked when they're opening the lobby they don't know placed an order through the drive-thru window drove away food's not correct drinks not correct will not go back
What are the regular dine-in hours for McDonald's at 8210 Euclid Ave, Cleveland?
The regular dine-in hours are Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
What are the drive-thru operating hours at this McDonald's location?
The drive-thru is open daily from 6:00 AM until midnight (12:00 AM).
Does this McDonald's offer delivery services?
Yes, delivery is available every day: Monday through Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 10:30 PM.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options can I use at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app for ordering food from this location?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
Can I earn rewards when I order from this McDonald's?
Yes, through MyMcDonald's Rewards you can earn points for free food.
What nearby public transit or landmarks can help me find this McDonald's?
Nearby landmarks include Liberty Hill Baptist Church and Liberty Hill Performing Arts Center, which can help you locate the area.
Are there any grocery or dining options close to this McDonald's?
Yes, Rumi's Market and Turkish Grill is a nearby grocery store and halal restaurant worth visiting before or after your meal.
What convenient services are nearby that I might use when visiting this McDonald's?
Nearby services include Midtown Scientific Health Care Consultants, a medical facility; Mid-Town License Services for vehicle registration; and UPS Access Point location for package delivery.