McDonald's

3.3
2448 reviews
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Business Details

4159 Lee Rd, Cleveland, OH
44128, United States
(216) 491-1187
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4159 Lee Rd, Cleveland, OH
44128, United States

Hours

Reviews

3.3
2,448 reviews
5 stars
730
4 stars
497
3 stars
499
2 stars
239
1 star
483

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed the fries and certain items, others complained about cold, old, or incorrect orders.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms, with some customers noting unsanitary conditions.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders.
  • JD
    Jerri D
    1 day ago
    4.0
    It’s Mickey D’s, soooo, you know. 😁
  • TF
    Tomi Frase
    2 days ago
    3.0
    Had to pull forward for 1 double hamburger and 1 small fry
  • BK
    Byron Kelley
    Dec 28, 2025
    4.0
    Fries taste really good
  • MB
    Michael Branche
    Dec 20, 2025
    1.0
    I was the only car in the drive thru but somehow I waited over 10 minutes for someone to take my order. Curiousity got the better of me so I waited to see how long it would take. Put the car in park, played on my phone, and waited, and waited. I heard conversations over their radio between employees inside. Finally, someone noticed the line of cars, that was now near the road, and wanted to take my order. Immediately, I said that I've been waiting 10 minutes, how could you not notice me? Response was someone didn't have their head phone on, can I take your order. No apology offered. I left the line. Went across the street to Rallys. Wrote this while in line, and am leaving. The line at McDonald's is still out to the street. You can decide if you want to put up with this BS! BTW THE MCDONALDS IN MAPLE HTS. ON BROADWAY KEEPS THEIR DRIVE THRU LINE MOVING. Edit: Curious as to why you want me to post the same info on another site? Did I not give you enough information already? Find a way to stop your drive thru line from running into Lee Road!
  • DC
    Dee Churn
    Dec 11, 2025
    3.0
    The mcdouble & nuggets were dried out, really disappointing. The fries were good, so that turned out not to be a value
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Lee Rd, Cleveland, OH?

McDonald's on 4159 Lee Rd, Cleveland, OH, is open for dine-in from 6:00 AM to 9:00 PM every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.