McDonald's

3.3
2430 reviews
Get DirectionsCallWebsite

Business Details

4159 Lee Rd, Cleveland, OH
44128, United States
(216) 491-1187
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4159 Lee Rd, Cleveland, OH
44128, United States

Hours

Reviews

3.3
2,430 reviews
5 stars
723
4 stars
495
3 stars
496
2 stars
235
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of cold, old, or incorrect orders, but some customers enjoyed their meals.

Cleanliness

The cleanliness of the restaurant is noted positively by some, while others describe it as dirty.

Speed of Service

Many customers complain about slow service, particularly during busy times, leading to long wait times.

Management Issues

Several reviews highlight poor management practices, including unprofessional behavior from supervisors and staff.
  • JM
    jazzie marie
    Oct 23, 2025
    5.0
    BIG SHOUT OUT TO MICHELLE... BC OF HER SERVICE I HAVE NOTHING BAD TO SAY...I MEAN ABSOLUTELY NICE...CONSIDERATE...AND RUNS A VERY CLEAN STORE...NO WAIT AND FRESH FOOD...SHE DESERVES A RAISE...GIGGLES...❤️ U GO GIRL...
  • TG
    Tanya 'Poda' Griego
    Oct 3, 2025
    5.0
    Ba da ba ba ba! Our 2 yr old is a nugget expert and he said it was great!
  • KK
    King
    Sep 16, 2025
    2.0
    This location has the most unprofessional supervisor Arlene. She talks about her staff to other employees in front of customers while they patiently wait to order. Not to mention she has allowed some of her employees to get assaulted on the job on more than one occasion and failed to call the police for assistance.
  • LP
    Lamon Pickens
    Aug 10, 2025
    3.0
    Food was old and cold. Will never come back to this place.
  • BD
    Brittinie Dominik
    Aug 2, 2025
    2.0
    We were placing a drive thru order this morning. We asked for a la carte McGriddle cakes. The order taker rudely told us to not say a la carte when ordering. My husband response was I can say it how ever I want. Then my husband says may I continue my order please. Order another item we check to see if order taker heard and snaps at us says he is doing multiple things at once. I told my husband to just leave and we will go somewhere else, as we are pulling away order taker starts cussing! Mind you we have a 6 year old and 2 year old in the car.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Lee Rd, Cleveland, OH?

McDonald's on 4159 Lee Rd, Cleveland, OH, is open for dine-in from 6:00 AM to 9:00 PM every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.