Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Food Quality
Customers frequently reported receiving cold, incorrect, or poorly prepared food, contributing to dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with issues such as unclean bathrooms and sticky tables.
Service Speed
Many customers experienced long wait times in both the drive-thru and inside the restaurant, with some reporting waits of over 30 minutes.
Accessibility Issues
Customers expressed frustration over locked bathrooms and the requirement to purchase something to use them.
KM
Karla Meza
1 day ago
1.0
Would benefit taking customer service skills, don’t need to be so consistently rude.
EW
EDD W
2 days ago
1.0
Poor service, rude, hanging rest of the life over there. Waste of time to ask or talk to.
SS
Sam
Jan 3, 2026
1.0
Terrible Management
CR
capt redbeard
Dec 16, 2025
1.0
They make emergency workers pay to use the bathroom at this location. And the manager was sitting in her office doing nothing instead of helping during a rush and treated a door dash driver that barely spoke English like she was an inconvenience after ignoring her
JS
James Stadnicar
Dec 4, 2025
1.0
Do you want to sit in the Drive-Thru lane for half an hour? No? Then you might want to eat somewhere else. Mobile order is the same. Hard pass on this location
Edit: I did reach out McDonald's right away. Waiting on response. The order ended up being very wrong and cold on top of the wait. This location is always bad. Lesson learned this time.
What are the main services offered by this McDonald's location?
This McDonald's offers DriveThru, McDelivery including same day and no-contact delivery, Mobile Offers and Mobile Ordering, as well as WiFi service.
What are the regular store hours for this McDonald's?
The location is open daily from 6:00 AM to 9:00 PM, Monday through Sunday.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
How can I order food for delivery or pickup from this McDonald's?
You can order online via their delivery URL or use the McDonald's app available on iOS and Android to place orders for delivery or pickup.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 3050 Carnegie Ave, Cleveland, OH 44115, United States.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
What nearby fast food restaurants could I visit around this McDonald's location?
Nearby fast food options include another McDonald's, Fins & Wings, Rally's at 3040 Carnegie Ave, and KFC.
Are there any schools near this McDonald's where parents or students might visit before or after dining?
Yes, nearby schools include Stepstone Academy, an elementary and middle school, and Marion-Sterling School, an elementary school.
What other nearby places of interest might I visit around this McDonald's?
Nearby landmarks and points of interest include the Phillip Gaensslen House, Zion Lutheran Church, and Plaza Apartments. Customers can explore these locations before or after dining.