McDonald's

3.0
3226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3050 Carnegie Ave, Cleveland, OH
44115, United States

Hours

Reviews

3.0
3,226 reviews
5 stars
833
4 stars
551
3 stars
634
2 stars
345
1 star
863

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Food Quality

Customers frequently reported receiving cold, incorrect, or poorly prepared food, contributing to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with issues such as unclean bathrooms and sticky tables.

Service Speed

Many customers experienced long wait times in both the drive-thru and inside the restaurant, with some reporting waits of over 30 minutes.

Accessibility Issues

Customers expressed frustration over locked bathrooms and the requirement to purchase something to use them.
  • KM
    Karla Meza
    1 day ago
    1.0
    Would benefit taking customer service skills, don’t need to be so consistently rude.
  • EW
    EDD W
    2 days ago
    1.0
    Poor service, rude, hanging rest of the life over there. Waste of time to ask or talk to.
  • SS
    Sam
    Jan 3, 2026
    1.0
    Terrible Management
  • CR
    capt redbeard
    Dec 16, 2025
    1.0
    They make emergency workers pay to use the bathroom at this location. And the manager was sitting in her office doing nothing instead of helping during a rush and treated a door dash driver that barely spoke English like she was an inconvenience after ignoring her
  • JS
    James Stadnicar
    Dec 4, 2025
    1.0
    Do you want to sit in the Drive-Thru lane for half an hour? No? Then you might want to eat somewhere else. Mobile order is the same. Hard pass on this location Edit: I did reach out McDonald's right away. Waiting on response. The order ended up being very wrong and cold on top of the wait. This location is always bad. Lesson learned this time.

Frequently Asked Questions About McDonald's

What are the main services offered by this McDonald's location?

This McDonald's offers DriveThru, McDelivery including same day and no-contact delivery, Mobile Offers and Mobile Ordering, as well as WiFi service.

What are the regular store hours for this McDonald's?

The location is open daily from 6:00 AM to 9:00 PM, Monday through Sunday.