Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,152 reviews
5 stars
700
4 stars
394
3 stars
371
2 stars
202
1 star
485
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and overwhelmed.
Food Quality
Many customers reported receiving cold or incorrect food orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Operational Issues
Customers frequently noted that the location was not open during posted hours and experienced long wait times.
- JTJuanita TuttJan 4, 20265.0They seem to focus more on the pickup orders, not fair to customers in the lobby.
- DTDavid TrottoDec 31, 20255.0I'm a big McDonald's fries guy. I believe they are the best around
- MKMonique KincyDec 29, 20251.0The customer service was the pits. The food was cold. They asked me to pull up pay the window. I think they forgot i was out there. Horrible to say the least.
- JBJohanna BDec 29, 20251.0Not open 24 hours. Nobody working there at 12:45am.
- MMMia MooreDec 3, 20251.0Horrible store its not the first time iv been there and had issues this time broke the camels back as they would say.. ordered a mcdoubke meal and big Mac meal mcdouble came with nothing but meat and bun.. I didnt ask for plain.. big Mac came with no lettuce or cheese.. fries cold nuggets cold.. complete waste of money and ill never be back to spend my money at mcdonalds ever again.. after this situation is fixed I won't be back ps.. I tried to call store and it says the number has been disconnected.. very unprofessional to have a number on Google that dont work... if u want hot food take ur money else where
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 14235 Puritas Rd, Cleveland?
This McDonald's is open 24 hours a day, 7 days a week, ensuring you can visit anytime.
During what hours is McDonald's drive-thru service available?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Which payment methods does McDonald's at 14235 Puritas Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What ordering and pickup options are available at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via mobile apps?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's App available on iOS and Android.
Are there other places to eat near McDonald's at 14235 Puritas Rd?
Yes, nearby food options include Pizza Hut, Patino's Pizza, and Cafe Everest, offering pizza, Italian, Himalayan, and Nepalese cuisines.
What nearby services can customers visit after grabbing food at McDonald's?
Customers might stop by CVS Pharmacy for medical supplies, Puritas Hardware and Vacuum for home needs, or Metro by T-Mobile for mobile services.
Is there public transit or other useful nearby facilities that help customers visit McDonald's?
Nearby facilities include the UPS Access Point for shipping needs and several ATMs such as Chase ATM and CoinFlip Bitcoin ATM, useful while visiting.
Does this McDonald's offer free WiFi and other services?
Yes, this location offers free WiFi, Drive-Thru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering services.