Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,957 reviews
5 stars
612
4 stars
377
3 stars
416
2 stars
198
1 star
354
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders being forgotten or incorrect.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, or improperly prepared items, as well as incorrect orders.
Customer Service
Numerous complaints were made about rude or unprofessional staff, with some customers experiencing poor communication and negative interactions.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions, particularly in the bathrooms.
- EHEvan Nagao AKA Evan From HeavenDec 14, 20251.0The drive through is extremely slow at this location. They kept having to ask me what I ordered when I got to the window to pickup my food. They definitely don’t have things together there. When I finally got my food, everything was off, the filet-o-fish patty was way off center. The mccrispy strips were like soggy and soft, not crunchy at all. Also the chicken meat was way overcooked and tough. The fries were soggy. The quarter pounder had bacon that was hard. Almost like dog treats hard, very hard to chew. I’m surprised this location is getting any business in the current condition that it’s in.
- KKK kDec 11, 20251.0Just went here to get me and my family.Some food these people are so rude ignoring me.How are you out of the grinch meal anf spicy chicken at 2:30 pm in and daytime will no longer support this McDonald's
- DLDenisha lewisDec 3, 20253.0Slow, careless, and unprofessional...but i always end up here lol because it's close to my house and Im making a quick stop🙄
- ARAdam RolfNov 19, 20251.0Disgusting. Found beard or pubic hair in my food.
- AWAndre WilliamsonNov 13, 20253.0Services was great but food wasn’t I didn’t expect much and was just hungry from driving all day buy wow mad this was my first stop in Cleveland
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's in Cleveland, OH is open daily from 4:00 AM to midnight.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 4:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 3:15 AM the next day.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is this McDonald's located?
It is located at 10411 Saint Clair Ave, Cleveland, OH 44108, USA.
Can I order food from McDonald's online or via an app?
Yes, you can order using the McDonald’s App available on iOS and Android, or via their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's nearby this McDonald's location?
Yes, there is another McDonald's nearby, also a fast food and burger restaurant.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include Rally's at 10430 St. Clair, Flame Urban Chicken Grill, Little Caesars Pizza, and Subway.
Are there convenient amenities near this McDonald's?
Yes, nearby you can find Chase Bank, Dollar Tree, Rite Aid pharmacy, and Glenville Plaza shopping center, useful for errands before or after your visit.