Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with some customers experiencing hostility.
Food Quality
Food quality was inconsistent, with reports of cold or improperly prepared items, though some customers noted fresh and hot food on occasion.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders, particularly in the drive-thru, indicating a need for better training and attention to detail.
AR
Adam Rolf
5 days ago
1.0
Disgusting. Found beard or pubic hair in my food.
NT
Nillie Terry
Nov 17, 2025
5.0
Great place to eat
AW
Andre Williamson
Nov 13, 2025
3.0
Services was great but food wasn’t I didn’t expect much and was just hungry from driving all day buy wow mad this was my first stop in Cleveland
AG
Amalia Gutierrez
Nov 10, 2025
2.0
I orden in the mobil app for pick up and I’m orden a double bacon quarter pounder and is came with out bacon
JB
James Betts
Nov 2, 2025
1.0
Well me and my fiance stood there for 20 minutes waiting for somebody just to take our order and they prioritize the drive-thru and DoorDash before they do the inside customers so we walked up after a guy tried to come up and take her orders but the supervisor told him to go back toward the window and do the door dash and we was left there again it was a couple of line before us they've been there before who love this McDonald's is notoriously slow and don't pay attention to your inside customers beware when you go in
What are the regular operating hours of this McDonald's location?
This McDonald's in Cleveland, OH is open daily from 4:00 AM to midnight.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 4:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 3:15 AM the next day.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is this McDonald's located?
It is located at 10411 Saint Clair Ave, Cleveland, OH 44108, USA.
Can I order food from McDonald's online or via an app?
Yes, you can order using the McDonald’s App available on iOS and Android, or via their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's nearby this McDonald's location?
Yes, there is another McDonald's nearby, also a fast food and burger restaurant.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include Rally's at 10430 St. Clair, Flame Urban Chicken Grill, Little Caesars Pizza, and Subway.
Are there convenient amenities near this McDonald's?
Yes, nearby you can find Chase Bank, Dollar Tree, Rite Aid pharmacy, and Glenville Plaza shopping center, useful for errands before or after your visit.