Business Details
About
Mexican RestaurantRestaurant
Don Ramon & Gran Fiesta Mexican Restaurants now serves great Mexican food to Parma Heights, Strongville, Westlake, and Warrensville. Though, we’ve grown, we continue to use tried and true recipes, passed down throughout generations within our family. Our tradition continues – serving the best Mexican fast food with a smile to customers and family alike. We look forward to seeing you in one of our restaurants!
We will do our best to make you feel at home, and will strive to serve you the best authentic Mexican food you’ve ever eaten. If you are unfamiliar with Mexican food, there is a description of foods on the back of the menu. Everything on our menu is “homemade,” and prepared fresh daily.
Mexican food is very flavorful, but this does not mean it is “hot.” However, for our brave amigos, if you would like it hot, just ask!
So, sit back, relax, and enjoy your meal, and from all of us here at Don Ramon & Gran Fiesta, Muchas Gracias, Amigos!
Location
Hours
Reviews
4.4
1,544 reviews
5 stars
986
4 stars
356
3 stars
121
2 stars
29
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the flavors while others found it bland or unsatisfactory.
Service Experience
Service quality varies; some customers report excellent and attentive service, while others experienced delays and unprofessional behavior.
Atmosphere
The restaurant is noted for its clean and inviting atmosphere, making it a popular choice for gatherings.
Management Issues
Concerns raised about management practices, particularly regarding customer treatment and handling of complaints.
- JSJacob Sedlock3 days ago5.0Definitely one of the best experiences I’ve had at a Mexican restaurant, the waiters and hosts were very friendly and really good at convincing me to get another margarita, I will absolutely be back!
- DDDevon Doskocz3 days ago5.0One of the best Mexican restaurants i’ve been to. Great staff, great food and great drinks. Would recommend this location to anyone who wants somewhere good to eat. Even on a to-go order they include chips and salsa. Awesome place !!!!!
- AOAndrew OlsenJan 2, 20263.0Service for a party of 7 was great until food came out and one person's food was delayed and nothing was mentioned. The person who waited for food ended up getting food poisoning as if the food was screwed up and rushed. Would try again because of service but would definitely have concerns of food quality
- DHDee HillJan 2, 20261.0I was in the restaurant on Tuesday, before the terrible tragedy in the bar in Switzerland and they used the same kind of thing with the fireworks sparklers indoors. I caught something out of the side of eye like fire, I asked my husband what was going on, he even said that the person who was supposed to be getting honored was asking 'what in the heck was the staff doing?'
- RRRanicaJan 1, 20261.0I had a horrible experience with the manager, Antonio. I visit this restaurant at least twice a week and have been doing so for months. I always order the same thing — two carne asada tacos — and they have always come with taco sauce at no extra charge. Ever since Antonio started working, he told me there was a “new rule” that because I wasn’t ordering a full meal and only getting two à la carte tacos, I now had to pay for the sauce. My food was already prepared, and when I asked what he planned to do with it since I wasn’t buying it without the sauce, he said he would give it to his employees for free. I felt singled out and honestly racially profiled, because I am Black and in all the times I’ve come here, I have never once been charged extra for a sauce that should come with a taco anyway. He didn’t offer a free sauce for the confusion or inconvenience, and he allowed a loyal customer to walk away completely unsatisfied. When I mentioned that I come here multiple times a week, he told me I wasn’t a loyal customer because other people spend more money than I do. So because I only buy two tacos two or three times a week, that doesn’t count as loyalty? This was extremely unprofessional, disrespectful, and disappointing. I will not be returning as long as this is how customers are treated.
Frequently Asked Questions About Don Ramon Mexican Restaurant
Where is Don Ramon Mexican Restaurant located?
Don Ramon Mexican Restaurant is located at 4866 Richmond Rd, Cleveland, OH 44128, USA.
What are the operating hours of Don Ramon Mexican Restaurant?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday from 11:00 AM to 11:00 PM, and on Saturday and Sunday from 12:00 PM to 9:00 PM.
What type of cuisine does Don Ramon Mexican Restaurant serve?
Don Ramon Mexican Restaurant serves authentic Mexican fast food made from recipes passed down through generations in the family.
Is Don Ramon Mexican Restaurant's food spicy?
Mexican food served here is flavorful but not necessarily hot; however, customers can request their food to be spicy if they want.
How can I contact Don Ramon Mexican Restaurant?
You can reach them by phone at +1 216-831-3100 or email at donramonwarrensville@gmail.com.
Does Don Ramon Mexican Restaurant have an online presence?
Yes, you can visit their website at https://donramon-granfiestamex.com/ and their Facebook page at https://www.facebook.com/donramonmexparmahts.
What nearby places can I visit after dining at Don Ramon Mexican Restaurant?
After dining, you might explore nearby places like Baskin-Robbins for ice cream, Huntington Bank for banking services, or the Renaissance Unity church nearby.
Are there fitness centers close to Don Ramon Mexican Restaurant?
Yes, nearby gyms include ATP-Evolution, Inmotion, and Body Central Studio, where you can work out after your meal.
Is there easy access to financial services near Don Ramon Mexican Restaurant?
Yes, financial services nearby include Huntington Bank, Mortgage Information Services, and Employeescreen Iq.
What other dining options are available near Don Ramon Mexican Restaurant?
Nearby dining options include Jimmy John's sandwich shop, Morgan's Foods fast food restaurant, and Dunkin' for coffee and donuts.