Long John Silver's

3.7
945 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
5370 Ridge Avenue, Cincinnati, OH
45213, United States

Hours

Reviews

3.7
945 reviews
5 stars
384
4 stars
213
3 stars
164
2 stars
70
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or overcooked items.

Service Issues

Numerous complaints about slow service, incorrect orders, and unhelpful staff, particularly during busy times.

Cleanliness

Generally positive remarks about cleanliness, though some reviews mentioned dirty conditions in the kitchen.

Customer Service

Inconsistent customer service experiences; some staff were friendly and accommodating, while others were reported as rude or inattentive.

Pricing Concerns

Customers expressed concerns about rising prices and perceived value for money, with some feeling the food was overpriced.
  • LG
    Larry Gaskins
    Oct 28, 2025
    5.0
    Hey there today food was great all hot fresh and great had Fish and Chicken hush puppies
  • KM
    Karen Williams McCollum
    Oct 14, 2025
    4.0
    Best fish and chips chain remaining in the city.
  • RR
    Regina Raines
    Oct 12, 2025
    1.0
    I ordered a huge order online that was supposed to be ready by 5. I arrived at 5:04 and said I was picking up and the manager picked up my receipt and said “Ohh…” My order had not even been LOOKED AT !!!! So here I am, late for work and dropping my babies off at the sitter because they’re all just in there sitting around! The whole point of ordering online is to have the food ready to be picked up! I am so furious I didn’t even say anything . I just went to my car to wait. NO APOLOGY, no NOTHING!!!! This is the worse location in the city. I have no idea how long I’ll be waiting but I ordered $63 worth of food so I can’t just leave without it! I would absolutely like a gift card or SOMETHING for this HUGE inconvenience!!!! I am livid.
  • JM
    Jamie Metcalf
    Oct 7, 2025
    5.0
    Always great food. Service was great. We were impressed with the patience and kindness the staff provided even though we decided to stay to eat about a half hour to closing.
  • GP
    George Paine
    Sep 23, 2025
    5.0
    The service there was incredible! I haven’t ever tried long John silvers, not the biggest fan of fast food, but good and greasy. The staff was so friendly and funny! On the receipt it said “Crew: Hello C”

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/